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July 2023 by Elva L. Arista
So friendly, clean, sanitary, safe and welcoming. It would be helpful to see live security present or cameras on the perimeter of the building. All the team provide nice customer service and they are fast at this branch.
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July 2023 by Mabel Simmons (Madea)
Beautiful people, not all of ‘em, but most of em. Great service!!
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May 2023 by Ad
Minor is great man, one of the best managers I ever met, he goes beyond his duty to help youMustapha
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November 2022 by Kelly S
Avoid this branch. Go to the Spicewood location and Jose Banda will assist you.This branch has several employees sitting at their desk not assisting any customers. I made an appointment with one of their bankers after not being helped the previous day. The banker failed to notify their customers that their appointments are cancelled for that day.
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September 2022 by Mike Tucker
Not a good branch. Use other locations if possible
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August 2022 by Manoj Samtani
Came into get auto financing was greeted by Minor. Let me tell you he has the best customer service ever. Thank you sir. It was nice meeting you today.
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July 2022 by Alden Schaub
$12 a month for my checking account? That's like two little ceasers hot and ready pizza's you're stealing from me every month. You corporate fat cats make me sick.
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October 2021 by mohammed Naji
Used to this bank is good service but now so bad only one guys work here A lot of people inside just watching nothing i’ve been here like to our i’m sad
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August 2021 by Mike Arendt
Score is due entirely to the fact that they don’t ever seem to answer their phone.
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July 2021 by Hector Portillo
Very close from where I stay.
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July 2021 by Ben AM
Chase is the biggest scammer bank
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June 2021 by Daniel A.
Avoid this bank at all costs. I don't know if they are scam or fraud. But they waste people's time for fun. They made us wait on the phone for more than 18 minutes and then hung up!!
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May 2021 by Waco Tx2
Had was attitudeCan get an application rightI would suggest you go to a different bankPersonal Bankers have no idea what they doing
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January 2020 by Tom Costas
Great service and pleasant employees! Rachel was more than helpful with our accounts as well as giving me information from an outside source as I am considering a different credit card. Professional and courteous!
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December 2019 by Michael
Just had a worst experience with a banker there today. I ordered some checks that never arrived so I came into the branch to re-order the checks. Unfortunately, I was not able to do so because I cannot come up with government issued paper that ID my legal name and preferred name(I did have my DL). The banker insist that I need to provide government issued document that has both of my prefer name and legal name for him to proceed. What I don't understand is I was able to order the checks with the same ID at a different branch. If it's a prefer name, how am I supposed to come up with a legal government issued ID? I am able to provide all info that require to access my account, yet I am not able to order check just does not make any sense to me. With current technology, the fact that I need a banker to order check is just silly. I have this checking account for over 20 years. I'm seriously consider close my account and go with a different bank. Oh the banker also said I can't close account if I cannot provide government issued ID. I'm pretty sure Chase will close this account if it's 0 balance and sit there for 2 years. So many things this banker mentioned does not make sense. I'm not sure he knows he's purpose as a banker. I guess he's just following the protocol, if that's the case Chase should just replace all the banker with robots....
