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December 2024 by Gypsy Swords
Aleisha at this chase branch was supremely helpful while I was dealing with some extreme fraud. I really appreciate her patience and help. Thank you thank you thank you
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August 2024 by Christian Blackburn
Monika helped us open a second chase account and was super nice and knowledgeable. Will definitely be going back to this branch!!
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July 2024 by Saleana MajSyndra
The place has low score for a reason, but I have no choice but to come in a branch to complete my request. Waited 20 min only to hear the banker chatting and laughing with apparently not a customer but a friend l, because they were not even on the computer. What a waste of time. Try doing your business online if you can - you can open a new account or apply for credit card. Their automated system (the website) is way more professional and efficient than the manual force (the bankers). Only come in if you have to :)
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June 2024 by Michael Hale
ATM is always out of order for whatever reason.
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April 2024 by Kim T.
I was open new checking account on Feb 22nd for my Daughter , but I have never received debit card instead of the statement of all transactions that I have never been used. I try to claim to dispute my deposit $700, but the Chase bank did not take any action to do investigation or pay back $700 to me. They said the this claim is closed, and no refund deposit Money. Luckily, I lost only $700 on new open checking Account at Chase Bank. Is Chase Bank have lack security system to protect Customers account?
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April 2024 by Aashreya Agasthya
Came in to get a cashiers check. Emily helped me and she was very prompt, helpful and courteous - in and out in 10 minutes.
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November 2023 by Koray Adams
I walked in this store to open an account and this lady named Angela asked me if I’m a US citizen and it was the first thing that came out of her mouth. No hi, no greetings nothing. As soon as she hear that I have an accent, she asked me that question which I found is very rude and racist. I was asking few other questions while we set down and she constantly was saying “ I don’t know I need to see the system “ like she gave this answer 5 different times on a 5 different question. Zero customer service!! I felt really bad and my girlfriend was with me too, and I felt embarrassed, like I’m a Us citizen for 5 years now, never been asked if I’m citizen in any bank or any places that I go. I did not open an account just because of this racist lady, what a shame for Chase to have a an employee like this.
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November 2023 by Yunus Emre Ozer
I walked in this store to open an account and this lady named Angela asked me if I’m a US citizen and it was the first thing that came out of her mouth. No hi, no greetings nothing. As soon as she hear that I have an accent, she asked me that question which I found is very rude and racist. I was asking few other questions while we set down and she constantly was saying “ I don’t know I need to see the system “ like she gave this answer 5 different times on a 5 different question. Zero customer service!! I felt really bad and my girlfriend was with me too, and I felt embarrassed, like I’m a Us citizen for 5 years now, never been asked if I’m citizen in any bank or any places that I go. I did not open an account just because of this racist lady, what a shame for Chase to have a an employee like this.
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September 2023 by rezo lomjaria
Angela Honey is my hero! Solved all my issues in no time! Was a big pleasure to deal with her
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September 2023 by Aleksei Zaikov
Angela Honey is the best employee of this branch, give her a raise ASAP!
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August 2023 by Joshua Gutierrez
Location is a glorified ATM.
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April 2023 by jazamiine Hernandez
The FDIC AND THE BBB SHOULD DO A SURPRISE VISIT.
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March 2023 by Avinash Karanam
I have been banking with chase well over 5 years and had been to this center for some help(with an appintment). I was told that Emily would be helping me out with the task. It's just insane how unwelcoming n ride she was. She was not even willing to hear us out and all she had to say was "No I can't do it" and "No I won't do it". I was just surprised to hear her say she wouldn't notarize a document because she doesn't want to, and my understanding was there are rules on how and what can be notarized and it's not upto the individuals discretion. We were able to get the same documents notarized at another chase location a week ago and at a wells Fargo on the same day.Well if I have keep it simple, I walked in my pregnant wife and we weren't even offered a seat. The worst ever banker I had dealt with. I could give her a 0, if I could.
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March 2023 by J Gutierrez
Location is a glorified ATM.
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August 2022 by Mychal Flaherty
Closing my account after 10 plus years because of the horrible service at this branch. The ladies at their desks do everything they can to not help, they are lazy & rude.
