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February 2024 by Tyler Nomadic
This branch fails to achieve the simplest of tasks and it would be nice to not have to deal with the attitude of the people inside but their ATM outside doesn’t work half the time.
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September 2023 by Ramin Komeili
Raul and Shirin at this Chase, have been exceptional in every aspect. Raul's financial expertise, commitment to customer service, and dedication to helping me achieve my financial goals have made my banking experience truly outstanding. Raul's guidance and support have been invaluable, and I feel fortunate to have him as my advisor at Chase. Thank you, Raul and Shirin, for your excellent service!
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September 2023 by Bianca Torres
It's ok. Sometimes they have someone standing in front asking what you are there for which is annoying. Like, I'm just making a deposit.
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September 2023 by Bob Perez
Somebody offered to help when I walked in and was very nice, and the teller was nice too.
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August 2023 by Roman USA
Our great experience was explored by a Catherine! She is a great example of great, professional experience for any clients like my wife and me! We really appreciate Catherine’s help and excellent work! Wishing her a corporate growth!Wish all employees was like that!⭐️⭐️⭐️⭐️⭐️
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July 2023 by Tatiana Becerra
Went in for a name change on my account, which only takes a few minutes. The only banker working there told me to go to another Chase since I didn’t have an appointment. The last time I checked, “appointment only” has never been a requirement to be seen by a banker. It was clear that she didn’t want to help me and this location is extremely short staffed.
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May 2023 by Mindy Y
The worst customer service ever, mainly because they are so understaffed. Had to wait for their Private Client side to conduct a wire for me for when I used to be able to do it at the counter. No one ever checked to see that I was still waiting there for 40 minutes before I just left for another location.
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May 2023 by leila nizhin
When I open bank account they was so helpful. They helped me to prepare all documents and I get account really fast.
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December 2022 by Juan Moran-Lopez
They could use more employees. There is only one associate working on a Monday afternoon, and a lady who appears to be in charge recommends to those waiting to go to another location.
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September 2022 by Javier R.
Horrible bank. If you got fraud you're not priority at all. Currently about to lose my apt and my car due to this bank not giving me back my funds that someone clearly stole. They even got the ID back from the thief: and can't give me my money ASAP. Horrible horrible just bad bank. Only helpful banker is Terry.
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June 2022 by A F
I have chase bank and walked in to open a savings account and they told me that it would be three weeks before they could do it bc I didn’t make an appointment. LOL there were 3 tellers sitting at their desks and NO ONE in the bank. This place is a joke.
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June 2022 by Komiljon Aliev
I opened checking account online, and when I receive my card, tried to activate, but the site saying my account is restricted, called them and was told to came to branch in person, I came to this branch, and here they saying they have no bankers, I have to go to another branch, and staff could not tell me exact branch name I have to go, W.T.F is this?The worst customer care and the worst bank??????
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April 2022 by Michael Hawthorne
Tried to do business at this bank. There was one teller servicing the front counter and the drive-through. There were four people waiting ahead of me and three cars in the drive-through.I asked the branch manager if there was only one teller. She said yes. She asked what I needed I said I need to see the teller and I don’t have time to wait.There were plenty of other employees who could’ve assistant. ?♂️I went to a different Chase branch and was taken care of almost immediately…. Except they need my ID to take your cash payment. Lol. I own the business and we take cash… No ID needed. ?
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April 2022 by Adam P
Always friendly, helpful and quick service whenever I’ve been inside!
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March 2022 by Theresa Chu
Wanted to setup an account, I was late for my appointment with Leroy chambers. He walked up and told me he is not Free and started asking me what is my nationality and etc . Definitely not very welcoming and terrible experience .