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February 2024 by Travis Danehy
No ATM! I need to find a new Bank!
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February 2024 by Sherry Lindsey
Absolutely the best customer service today at the Slaughter/Mopac location from Emilio!! He’s very knowledgeable, professional, friendly and a very patient young man. He went above and beyond to help us today. Thank you Emilio!
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February 2024 by Chris Harvey
Where the heck did the drive through atm go?! Not convenient for those who can't make it to the bank during operating hours.
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December 2023 by Karlie Gragg
No ATM, but according to their google page they do. Don’t wast your time if you need to use the ATM real quick.
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October 2023 by Trevor McKertcher
Timothy Jenkins was friendly and extremely helpful in our complicated situation. We are from Canada and work visas add complications when it comes to banking. Thanks again for your help! Clean branch, friendly people.
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October 2023 by Ruth Claudia
It is ridiculous that there is no drive up ATM here
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October 2023 by Ruff Reviews
Timothy Jenkins was friendly and extremely helpful in our complicated situation. We are from Canada and work visas add complications when it comes to banking. Thanks again for your help! Clean branch, friendly people.
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July 2023 by Dupree Li
I went this location yesterday to get some cash. Was greeted warmly. The teller was very nice and patiently. Very happy. Good service..I felt bad I did not get the teller name. Time is 7/24/2023, from 9:15 to 9:40. Teller is a guy.
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April 2023 by Emad Taleb
Raul Suarez and Marjorie are very helpful and very good at making my bank experience with Chase wonderful! Raul is very kind person with great attitude always with me! Kudos for both!!!
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February 2023 by Eduardo González Pozega
Customer service is just not where it needs to be. I went to notarize some documents and it was as if they didn’t want to do it. It was like pulling teeth and the notary Alyssa Gil wasn’t knowledgeable at all.
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December 2022 by Jack Lockhart
Horrible service, especially the bank manager... poor fellow is helpless.
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July 2022 by george hammond
Worst bank ever got a credit card from Amazon through them took me 4 calls over 6 months been cancelled a month they are still tring to charge me fees.
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July 2022 by Alden Schaub
$12 a month for my checking account? You should be ashamed.
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June 2022 by Sunil Shukla
Customer service is seriously lacking except for the one banker who is amazing, super responsive but unfortunately, also too busy to be available when needed. Not enough staff and the one ATM teller who works afternoons has the worst attitude towards her job, doesn't have enough knowledge and doesn't even want to try and find the answer to improve her knowledge to hopefully, help the next person that might have the same question the next time. It's sad to see the level of service degrade to such low levels. And yes, they never answer the phones. Branch manager - please help improve the customer experience!
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April 2022 by Diego Saenz
Does anyone work here other than the manager? 7 empty desks at 3PM on Monday.