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November 2023 by Ryuu- Jin882
Honest and fair priced. I go 30 minutes out of my way to get my vehicles serviced here and I've been doing it for a couple years now.
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November 2023 by Michael Duffy
These guys were recommended by a neighbor who found them through her church. They are the most honest automobile mechanics I have ever encountered. Prices are more than fair. They will not try to overcharge or up-sell services you do not need. I have tested them and they pass every test. I recommend them to everyone I know.Services: General repairs & maintenance
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August 2023 by Ashlie J.
I had to get a last minute inspection and oil change. Brian took me in right away on no notice and pretty close to closing. I was pleasantly surprised! My car had been sprayed on the tail lights to make them look black. Although you can see the light perfectly, this was making it to where I would not pass inspection. I was bummed because I only have a couple days to renew my registration (my own fault for procrastinating.) i told them it was no problem and I'll happily wait for the oil change. A few minutes later, Brian came in and told me he was taking extra time to scrub off the paint! This is not an easy job nor is it in his job description to do so. I was beyond surprised to see he was going above and beyond to help me out. I was in and out faster than he had quoted even with the tail lights being scrubbed. The price couldn't be beat either. For a small family owned business, I wasn't expecting too much. But I won't be going anywhere else from now on for my car needs! I really hope this review helps anyone who's trying to decide where to go for their car in the austin area.
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June 2023 by s y
Our car got stuck on R shift. We sent our car in on Wednesday. And we got our car back Friday afternoon. Chelsie picked me up from my house. I paid actually less than what we were quoted for originally. This shop will be my family's to go place for any car issues.
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June 2023 by Daniel Bradshaw
I've been coming here for years and they always took care of me. Great customer service and great prices
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June 2023 by Google user
Our car got stuck on R shift. We sent our car in on Wednesday. And we got our car back Friday afternoon. Chelsie picked me up from my house. I paid actually less than what we were quoted for originally. This shop will be my family's to go place for any car issues.
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June 2023 by Lana T.
I've been going to Chelsie's Automotive for years. They always take the time to thoroughly explain what repairs are needed and why. And, best of all, they will also let me know when repairs are not needed!I recently took my car in for front brakes and it was done in the time they said it would take and at the price they quoted. Even though I've moved out of the area I still go back to them for all my car repairs!
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March 2023 by Linda Orr
I've been going to Chelsie's for many years and have always been pleased with the service. They have given good advice and haven't tried to upsell me to other services that weren't needed. I have recommended them to many of my friends.Services: Wiper blade installation
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February 2023 by Keith Hudgins
Get out your wallet. They will charge you a diagnostic fee, which is higher than most places, and they will charge you by the book on labor which is customary. But hold onto your hat when they start selling you parts. They charged to replace one coil pack the same amount of money it would cost to buy four of them. Most expensive, spark plug ever purchased. When I asked about it, I was told that that’s just the way it is. I would not recommend the shop, unless you have plenty of disposable income And enjoy poor customer service…Services: Auto engine diagnostic
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February 2023 by Josh Lee
This is a really good place to get ripped off and overcharged. If that's your thing then definitely go here
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February 2023 by Melissa Jandreski
They were quick and took me right away without waiting.
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January 2023 by Brenda T.
If I ever need assistance with my car this is the place I prefer over other. They have always been reliable and I find their prices to be fair. I am no longer in the area but I will go out of my way to get them to work on my vehicle. Not a lot of places will let you bring your own oil and filter but I am great ful that they do.
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January 2023 by Nichole Heinemann
I wouldnt recommend this shop to anyone. Brian exspecially was VERY rude with me over the phone and in person. Gave excuses left and right. If anyone go threw chelsie himself. I wouldnt call brian a mechanic at all! And the man dont smile. Dude work on your customer service.
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November 2022 by Rajeev Ranjan
Charged me $650 for changing a brake caliper. Such unscrupulous people.Service: Auto brake repair
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July 2022 by Andy Bily
Called today to get a general quote on an older vehicle to replace a $35 fuel pump. I was quoted that there would have to be a diagnosis charge plus a $1,000 labor charge to put it on.What a bunch of crooks! Dishonest.
