Chevron Austin is a busy and convenient store and gas station that is well-maintained and clean. The staff are friendly, courteous, and hardworking, even during busy times like rush hour. Customers appreciate the cheerful attitude of employees who handle demands with a smile and give correct change. The store is generally well-stocked, making it a reliable stop for food, water, and gas. However, some customers noted issues with the quality of drink straws, which crumbled quickly and made drinking difficult. The store's location can make parking challenging at times, especially during peak hours, and bottled water was kept in the parking lot during hot weather. Overall, the employees' friendliness, cleanliness, and good service are what make this Chevron a favorite stop, despite minor inconveniences like parking and straw quality.