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August 2023 by Darya Kraynaya
Really great for early morning appointments. The staff is kind and very helpful. I always go before 8:30 am and have a good experience. Of course as a walk in you wait a little but the wait is very manageable. Remember to be nice to the front desk staff and your phlebotomist, they're doing their best.
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August 2023 by ashley parker
I was the fifth person in line and it took over an hour to get my blood drawn. The lady was incredibly rude. I don’t understand why one person was manning the entire ship this morning.
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August 2023 by Jory C.
Super quick. Great staff. The building number is above the entrance doors... down the hall to the left...I have difficult veins and the lady got it on the first try. Best experience getting blood drawn I've ever had. Thanks.
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May 2023 by Kelly Wright
Don’t go near their lunch break! I thought I had plenty of time but there were no signs so I had no idea where the office was actually located. I entered at 12:25p and they were super unhappy with me even though my blood draw took 5 min from checkin to finish. I tried so hard to be nice to the ladies but they were incredibly rude. I will not go back if I can help it.
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May 2023 by Valerie Harrington
Fast and efficient. The two lab technicians were personable, skilled, and kind.
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March 2023 by David Hoffman
Horrible customer service. Waited an hour for them to tell me they didn't have my paper work. Definitely go somewhere else
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January 2023 by Abraham Zubiate
Friendly staff and very clean facility, easy to check in once you get there
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January 2023 by Anna Maria Garcia
Lee Ann was very kind to my 10 year old daughter. She explained process . My daughter is sensory sensitive. Rowana, seated at the front desk when I arrived, was also gracious to me even though I arrived like a “bat out of hell”. Both women double task and somehow remain friendly at the end of the day (my daughter and I arrived in the last hour of the shift). It is true that you have to “sign in” at the kiosk. It is quick and easy. The seating is comfortable . ?
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November 2022 by shadrack Otbwg
HIDDEN!! no signs up on building!! good luck.no way finding place. I was walking around for 20 mins!!!NO ONE even cared! if you have lots of time to waste then this place is for you. why no signs up??? not helpful to those who need to get lab tests done. seems unprofessional to me.(-one star for building construction and 4 star for lab techs.)
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October 2022 by Amberly Allen
I was reprimanded by Miguel for not having a copy of my standing order. His 1st words stated that their lunch break started in 6 mins. He was perturbed & unwilling to “voluntarily” pivot. I asked if having it faxed over from another office would suffice & he shrugged his shoulders. So, I then asked him to please try that route & he did. The fax arrived 4 mins later & I was out the door in within 5.Sadly, this experience was definitely not a good look for the CPL brand.
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October 2022 by Crystal Ortiz
I understand the frustration with the bad reviews left by some people. I've only had good experiences here.I feel bad for the staff more than anything. Sometimes there is only ONE person drawing blood, answering the phone & doing other miscellaneous work.Just follow the instructions on the signs they have posted & don't be rude to the staff.
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October 2022 by Rozaane Johnson
Truly the most unprofessional service I have ever experienced in this business. I have had my blood drawn many times and this was by far the worst experience I've ever had.
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September 2022 by Anna Maria Sanchez
I had to come 4 times in a week time. The wait was minimal, the staff are amazing except 1 woman who drew my blood. She hit a tendon and it still hurts 3 weeks later. But overall I enjoy coming here.
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September 2022 by Chele F.
This walk in only lab needs to be either fully staffed with an on site clinical manager or shut down- period. Ignore the 1 star that I was forced to choose in order to write my post.
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August 2022 by Vilma Laurel
Got there right at 7:30. Signed in and as soon as I touched the chair I was called in. Kerion was efficient and professional. The process couldnt have taken more than 5 minutes. Great job, CPL!
