-
November 2023 by Amanda Moore
super quick and efficient. i got there 15 mins before they opened and i was first to be seen
-
November 2023 by Paula Watrous
I went to their old location. There was a note on the door that they had moved. The new location is just around the backside of the building. I was really impressed with the new location. It is very spacious.
-
November 2023 by Michele Bish
Hate the fact that they are totally closed during the lunch hour, sometimes that’s the most convenient time missing traffic and between work hours but when they are open service is fine
-
September 2023 by Lorna Marks
I don’t normally leave reviews but the ladies at this location were phenomenal! I had a short wait at about 10:30 on a Friday and it was the fastest and least painful blood draw I’ve ever had (which is a lot!) super friendly as well!
-
September 2023 by Pamela F.
Great location the best ser and it's always nice to see the people who are there to help you get in and out quickly
-
August 2023 by Nicolas Garza
I came here for a blood draw at 10am and I'm now leaving at 1130am. And hour and a half for a 30 second blood draw. Reason? We were told to check in at kiosk but they never called me and kept letting others that walked in, go first. It wasn't until I stood right infront of the front desk that I got my family checked in AFTER people that walked in after us. Worst experience from here and it needs to change.
-
July 2023 by Alisa Kerr
I got there at 7:11 and was the first person there. The front desk lady and the phlebotomist were both nice. Quick, clean process. By 7:40 there 5 other people in the waiting area so I suggest getting there early.
-
June 2023 by Mechelle Roudebush
The Phebotomist was very nice but according to my Doctor she didn't follow his directions and the tests were inconclusive so I will go to another CPL and do this all over again.
-
April 2023 by BreeAna Rangel
This location was much nicer than bastrop. Had a hard time getting my sons blood so we came to wells branch and was super calm and Nicky talked to my son so sweet and was so patient with him. I’ll never forget this experience. Darius was so helpful as well.
-
March 2023 by Lynette Thomas
I needed labs drawn today so I went to CPL on Wells Branch. I arrived around 7:45 and asked Paulette if I could have labs drawn before 10:00 a.m. as I was having hormone related labs drawn. Paulette was extremely accommodating and dropped everything to take care of me. The best part about it was she completed the draw on the first stick, pain free. Additionally, she was very professional, warm and friendly. The other young lady working with her was warm, professional and friendly also. I love this location because they always put me at ease. Thank you so much Paulette you are Awesome!
-
March 2023 by Laurel M Christensen
Not that blood draws are particularly enjoyable, but I came on a Friday afternoon and there was no one else in the waiting room when I arrived. I was seen quickly and the phlebotomist did very well with being gentle and not poking around after the initial poke. (I hate needles and almost passed out after my last draw at another location?)
-
November 2022 by Tony Trinh
This location was not too busy and the staff was very nice. You go to the front to check in and and take a seat. Afterwards they call your name, verify some information then take whatever lab testing that you're there for and you're on your way. Very easy experience.
-
September 2022 by miki
This location is really good. The people are so nice, office is clean, and I didn't even feel thr needle. Literally all I can ask for. Easy in and out. Try the location.
-
August 2022 by Janna Lusk
Multiple experiences here have been negative. They're overworked and understaffed, so the people are abrupt. They weren't in a hurry when I've been there. Except for today when I tried to go in during my lunch hour and a woman stridently told me I have to come back at 1:30 because she's closing for lunch.Right. Because my work will totally understand if I come back 1 hour late. Closing at 12:30 isn't listed in the hours on Google Maps. Otherwise I would have saved myself a trip.She said she was the only person in there, so she can't draw blood and check in at the same time.Why is CPL setting its operations up for failure? That sets their clients up for failure. Why does this site even exist if they can't keep it running?
-
August 2022 by ATX 512
I got here at 7:30 (when they open) and was fasting for labwork. There’s about 5 people sitting in the waiting room. I over hear the little queen in the office say that the wait is about 45 minutes?? Why is there such a long wait, people have to work! But apparently even though we spend a ton on having blood tested, this CPL doesn’t make enough to have 2 employees present. Honestly speaking, I’ve been to this location before when more people were working and it was still a long wait. Be warned that if you come to this location, you need to plan to be here a while.
