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November 2023 by Janet Binder
Be prepared to wait a long time after you check in, when I finally went to the back area for the tech to draw my blood, the station I was in was not properly stocked. And I still have a bruise from where they drew my blood.
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November 2023 by Bella Rosa Group
This place use to be fast. So slow now. The original lady Trisha is fine, but the young guy doesn’t have a sense of urgency. Adults have to be places and have to get going. The young associate will need to take orders keenly for six months from the older/original lady in order to establish a routine. Totally inefficient right now.
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November 2023 by deanna carrillo
I went on a Monday and there was an hour wait just to get blood drawn, so I left. This time I went just after they opened and only had a five minute wait. The pb was really good and I didn't even feel the needle.
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November 2023 by Adriana Julie Benson
Expert phlebtomists with steady hands. She also had a soothing voice.A sign of sorts to sign in on the tablet hidden in nook could be helpful. It's mounted on the wall.
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November 2023 by Paul Laird
This was the third time l have lab work taken care of. Other places I have gone to were hard to get it taken a reasonable amount of time. I'm glad I found this place.
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October 2023 by Sea Sky
I come to this place because of convenience due to proximity to my house but every time I come here I am amazed at how SLOW these ppl work. Today I’ve been here with three employees and in 25 minutes I’ve been sitting here they took only two ppl back!!! Doesn’t anyone control the performance of these workers?
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October 2023 by R B
Very unmanaged labs and chairs for patients is messy. You have to wait hour plus for you labs and there is no appointments available online also .
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September 2023 by Ashley Bee
Wow, this place was awesome. I always have the absolute worst experiences getting blood drawn but they made it as good as possible. The tech knew how to keep my vein from rolling when I mentioned it, didn’t rush me about my tendency to faint afterwards, and all the staff was super pleasant. They even seemed short-staffed and said they were behind but everything went fairly quickly anyway and they were so positive and didn’t let the stress of being busy make them rude. I will definitely be getting bloodwork done here now.
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September 2023 by Jessica Brady
We used to come to this location out of convenience, but no longer.The lack of professionalism at every level here is unacceptable. From the front desk snapping at me for not realizing that my doctors office forgot to put my name on my order forms, to front desk workers openly belching in front of patients because “girls burp too”, to getting stuck multiple times by phlebotomists (on more than one occasion by more than one phlebotomist), being told not to chicken out, having your veins flicked with a needle inserted.Even the phlebotomist referred to this place as “the chop shop”. This is just ridiculous and so unnecessary. To top it off only one of my sticks got gauze and tape. Who is training this location?! This is insane!
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September 2023 by Mark M
Opens at 7am. Make an appointment if you know in advance you need labs. It was busy the day I went.
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June 2023 by Michele C.
I had a great CPL experience today. I came in the middle of the day, which is apparently a good thing to do, but had forgotten my lab orders. I was able to email my orders from a picture on my phone and was in and out in less than 10 minutes. Cat was extremely helpful start to finish, even drawing my blood with ease and pain free.
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June 2023 by Tammy P.
I use CPL exclusively because I can trust in the professionalism exhibited by every employee from top to bottom. The technicians are the best in the business and have perfected the blood draw to painless.
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June 2023 by Kaolhi Ly
Okay just being brutally honest here. If you have a blood test order from your doctor, I suggest you coming in first thing in the morning. Anytime past 8:30 AM, be prepared to wait for at least an hour long.
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April 2023 by Abril C.
went in ladies at the front desk talking shit with their loud mouth acting like we can't hear them I only came in stating how I was referred from another location and as soon as I walked away from the other side of the room everyone can hear them talking about how that's not right and how we should stick to our own location we're not following rules or protocol. I get frustrated stating I could leave and they are being rood second after walking away these brats are talking loud again about my family and then proceeded to say this is why people shouldn't listen in to peoples conversations as if the room isn't quiet and their voices are echoing through the room.I recommend you go to another location, do not visit the Brodie Lane location and if you must I hope you don't have the o so grate pleasure of encountering Kat. I hope that lady KAT or watever her name is gets reprimanded and maybe she'll stop rolling her eyes so back into her head.
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April 2023 by Miranda Arrington
It is always busy.Be ready to wait a good hour or so. The bathroom is dirty and alot of samples just sitting in the box for who knows how long. Dread getting blood work done. Not enough employees.
