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February 2024 by Chris Laake
The customer service here is horrendous. I was outside smoking a cigarette by the side entrance and had barely propped the door open so I didn’t have to go all the around when my room was right there. The night clerk, Andre came and grabbed the door as I finished my cigarette and tried to open the door to go back inside and he slammed the door shut and almost smashed my fingers in the door. When I went around to go in through the front I stopped to talk to him and politely told him that the hostility was unnecessary and I wasn’t trying to cause problems. He was very rude and just kept saying, ‘if I say the door needs to be closed, then the damn thing needs be closed right then.’ And then proceeded to tell me that he works 80 hours a week and is exhausted and doesn’t have time to argue with me. I told him that he is supposed to have couth and is supposed to embody customer service. He replied that he didn’t need to do anything other than shutting the damn door. I have never been disrespected and talked to like that by anybody in his position and highly recommend staying elsewhere.
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February 2024 by Juan Gálvez
A spectacular place, excellent service, I would go again without thinking about
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February 2024 by TONI DRAKE
I stayed at the hotel during my trip and was very satisfied with the service I received. The hotel is modern, comfortable and clean, with spacious and well-equipped rooms. The staff was very friendly and attentive, always willing to answer any questions or requests.
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February 2024 by Shamier Smith
Excellent place to rest.
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February 2024 by Rosilis Estrada
Excellent service and comfortable
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February 2024 by Milena Perez
Excellent service rwrecommendedWalkability: Outdoor access⁹Food & drinks: Good food
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February 2024 by Mario Bethancourt
Very nice place and great personalSafety: Really great safety
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February 2024 by Israel Blackman
Excellent
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February 2024 by Abdiel LegoSax
Everything was very
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February 2024 by Jesus Mena
Excellent atention
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February 2024 by Xayeth Concepción
Nice hotel and infrastructure, very nice room, everything tidy, clean, delicious food, I really highly recommend it, the quality and service very good 100/100.Safety: I think the security is very good.
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February 2024 by Angie Nohelly Espinoza Gracia
Food & drinks: Muy rica ??
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February 2024 by JUAN ESTRADA
Excellent place to spend your family vacation ????Safety: It's super safe, really the best place for a family vacation ?
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February 2024 by Daniel Irias
Excellent Hotel
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February 2024 by Junnior giron molina
I loved it, the attention and services they offer are of great quality, highly recommended
