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January 2024 by Pepe Tchairez
Thank you for you service great and fast service
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January 2024 by martin rasmussen
Fast and efficientGood people
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January 2024 by Edward Tidwell
Medical staff was knowledgeable and thorough. Even when I received bad news, they worked with me and we corrected the issue. It is greatly appreciated.
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January 2024 by lloyd winfield
Was very pleased, from the front desk check in ,to the nurse who checked my vitals who was extremely nice and caring. The doctor Was very nice. All went very well. Will definitely be back if needed.
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January 2024 by Norma Morgan
They were very professional, quick, great attitudes.
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December 2023 by ashley mckeown
Experience was a fine as a drug test can be.Concentra became a problem when they started texting my personal phone for feedback. Would give a zero if possible. Don’t text me!!!!!
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December 2023 by Raymond Bullard
Quick and professional in and out good staff
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December 2023 by Nikki Jones
Hello I want to say thank you for always giving me the best care . The staff and doctors are amazing ???
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November 2023 by MARITZA RUIZ
Professional
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November 2023 by Lia Pulgar
Excellent service !!!
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November 2023 by Louis Saliba
Dr. Stephen is sincerely caring & available. Jessica Perez is super efficient and made my experience as good as it could be under the circumstances. Thank you for your care. Highly recommend.Louis
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November 2023 by Darin B
Great staff, friendly and great at their jobs!!!
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November 2023 by Isaiah Parmamore
The staff was really rude. I was just there for pre-employment drug screening felt like I was being treated like I did something wrong.
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November 2023 by Joel B
Outstanding services and staff were friendly. I was in and out in 15 minutes.
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November 2023 by Benjamin Munoz
On November 8, 2023, I did my follow up visit at the Concentra urgent care located at 13831 US-183 Hwy in Austin, TX. My initial visit was to the Concentra at 2000 W Anderson Ln on November 3rd. The reason I came to this other location is because it was closer to home. Since this is a worker's comp claim, I immediately got the feeling the first doctor at the initial facility did NOT have my best interests at heart. On November 8th, I met with Dr. Stephen Van Roekel. Keep in mind, prior to this, I met with my regular doctor earlier in the day, who was very concerned about my health and overall well-being. Being hurt on the job; my doctor told me that there may be something more serious. In other words, he requested x-rays and said he would possibly request an MRI later if needed. When I provided this information to Dr. Van Roekel, he quickly shut me up and said, "No, no, I disagree with all of that!" He appeared to become upset and started waving his hands around and said he did NOT care what my personal doctor said. I was in shock and disbelief. I could not believe that a doctor would act so childish and make negative comments about another doctor. He told me to stand up and then said that I appeared to be a perfectly healthy young man. He never checked me or asked me about my pain level, nothing. He was a complete disgrace. I have never been treated by a doctor in such a way that he or she would dismiss me just by looking at me and assuming I am perfectly heathy. This makes me feel that doctors at these facilities want to immediately release patients back to normal duty. While I would love to be released back to normal duty, I feel that having persistent pain accompanied by other symptoms is something that should be addressed. I was not about to argue with an incompetent doctor. I kept my mouth shut and instead I called the facility and made a complaint against the doctor. The young lady I spoke with said a manger or supervisor would return my call. No one has returned my call. This place is a joke. After this incident, I do not trust Concentra anymore. Be careful if you get hurt on the job and you are sent to these facilities. Go with your primary doctor instead.
