Concentra Urgent Care offers a range of occupational health services, including injury care, physical therapy, drug testing, physical exams, urgent care, and wellness programs. Patients appreciate the friendly and respectful staff, from the front desk to the medical professionals. The physical therapy team, especially a therapist named Jacob, is highly knowledgeable, kind, and professional. Dr. Mansfeld is praised for his excellent care and genuine concern for patients, advocating for those with serious injuries and treating everyone with dignity. Patients value the overall experience but note that wait times can be long, sometimes up to 40 minutes even with appointments. The staff generally provides efficient service, though some reviews mention issues with customer service at the front desk, such as poor communication and lack of active listening. Management has shown some accountability by admitting shortcomings and offering apologies. Despite occasional delays and staffing challenges, especially in the reception area, patients feel confident in the quality of care and appreciate the compassionate, professional environment. Concentra remains a trusted choice for physicals, drug screenings, and urgent care needs.
Very helpful, incredibly quick and streamlined process, even worked around me not having my physical id with me and made sure to explain everything in the process that I was required to do would definitely go back!
June 2026
My experience was pleasant & fast considering my nurse was training a new employee she was nice while instructing the new student how to do the procedure!!!
May 2026
Everyone here was very helpful and professional. I've been there just on my own accord and had workers comp physical therapy appointments and have not once had any type of issue. The place is also very clean (as it should be).
