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October 2023 by Colter MacKenzie
I would like to compliment the amazing customer service that I received from Adam Alonzo. I misplaced the power cable to my motorized couch and he went over and beyond to help me with finding a new one. I will forever be a Copenhagen customer. Thank you sincerely for all of your help Adam!
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October 2023 by Ersilia Ash
Giving my experience 4.5 to 5 stars as I was lucky to deal with the next sales person in the queue Mark. He was genuinely nice, allowed me to browse and was helpful when needed. Am very pleased with the products that I purchased, and delivery was a breeze - on time and professional. Appreciated the calls form Mark and the warehouse with regards to delivery. Just an aside: the remaining sales people seemed rather uninterested and were unenthusiastic even when approaching others. I was pretty much ignored when I first walked in except for Mark who ultimarely came over to greet me. Honestly, I almost walked out the door.
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September 2023 by Janna Nall
We knew immediately Copenhagen is a first-class operation!! We went looking for Stressless chairs, and they have a great selection, but everything in their impressive showroom caught our attention! Our salesperson was professional and knowledgeable. He gave us all the pertinent information but was not hovering. If we could give Copenhagen 10 stars, we would!
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August 2023 by Steven Long
If you want gorgeous furniture, that has been designed as apposed to copied, this is the place.Large show room. Numerous pieces of furniture to check out.Liked how the sales staff just checked in and then left me to look.Well made stuff. The prices reflect this.
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August 2023 by D Seefeld
Mark Hames, Sales and Design Consultant, just helped my husband and me with major purchases of furniture (Sressless by Ekornes) and he was fantastic to work with. He consulted with us on design selections, and followed up until all items were received! Clear communications and responsiveness is what you get with Mark Hames and his team at Copenhagen in Austin!!! Well done!!!
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July 2023 by Maria Reyes
Qualify furniture and quite reasonable for what you are getting. They have extraordinary sales! Staff members are all professional, friendly, and helpful. Sales staff even offered us cold bottles of water on a hot day.
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July 2023 by Gopal Rao
Great collection and amazing service. The store has some beautiful modern furniture.They also allow returns if the furniture doesnt fit like tou imagined when its delivered to your home.Finally, CJ and Jose were so great with the delivery, they also helped us eith the mattress which we had bought separately from a different store.
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June 2023 by Susan S.
Love our new stressless recliner leather dining chairs! We waited a long time for them, but were warned (custom order) & the white glove style delivery was perfect, thank you! The selection of quality, comfortable modern dining chairs here is the BEST in town. Only suggestion is to update the customer periodically on the ETA of their order-I had to call & check twice & my salesman was out of town, so no one else updated me until I called.
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February 2023 by David Boyer
Copenhagen is always a first stop for us because of the high quality and great style furnishings they sell for the modern home. Apart from that, virtually everybody that works there is extremely helpful, attentive, and very knowledgeable. Plus, they really stand behind their products and, in the unlikely event something isn't quite right, they will go the extra mile to make sure everything is perfect. Thanks to Erik, Ryan, and staff for outstanding service!
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February 2023 by Ngoc Dang
Thank Mark Hames! For being the first to greet me and wife. Pleasant talking to you and sharing your experience in the industry and my own personal through being at my dad's local Austin area upholstery shop. Walked out with a great product.
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February 2023 by José Manuel Martínez
I got the Bella Moderno Dining Table. The quality is great. Communication was timely and clear from the beginning. They were punctual and reliable. Highly recommended!
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January 2023 by Hira Shahid
Went here with family (including young kids). If your sales associates cannot tolerate the idea of kids running around in a furniture store than maybe you should put a note outside your door. sure kids were sitting on sofas and running but there are better ways of dealing with young children than being rude to them, staring at them and rolling your eyes. extremely disappointed !!!
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January 2023 by Harris S.
The designs displayed here are not for the "traditionalist". The theme throughout the store is sleek, contemporary and very stylish. Some pieces have a bit of whimsey. We have come to this store and number of times, including a few times just to wander around and being inspired like a Modern Art museum.Last year I bought a very unusual (until others began to copy it) desk lamp and recently a Stressless love seat. Service was great across the board and the quality is outstanding.Everyone here is great to work with. The next time I need a piece of furniture, Copenhagen living will be the first place I go to.Yes, there are other furniture stores in the area. This is not the least expensive place. It is true I knowingly paid a good deal more for my leather loveseat as compared some furniture chains or big box stores. Unless you ask a salesperson in another store about their leather furniture, they rarely mention the leather is only on the surfaces you would naturally touch while seated. The plastic on the back and sides looks pretty good but does not hold up over time like real leather. You get what you pay for. Not just in furniture; quality almost always costs more initially. Over time, good quality will be the better value.
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January 2023 by Pooja M.
They have impeccable taste in their furniture selections and very reasonable pricing for the quality and durability of their products. We have had many pieces for well over 20 years that are still functioning as new: Bedroom and living room sets, and dining tables to name a few.
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November 2022 by Mr. R.
I’m very impressed with the Bennett sectional. In addition, working with Bart on delivery issues was painless and simple. While the price was steep, it has been well worth it 1 year later. Quality over quantity.
