-
September 2023 by Gary Lustig
Update - After posting the review I did get a response and Cooper Palm did address the missing bolt and got the desk assembled. Copper Palm handled the unloading of our furniture after a move from out of state. Our belongings had gone into storage at Copper Palm. The crew arrived and things seemed to be going well. There were numerous damaged items but there's no way of knowing if the damages happened en-route to TX or while in the warehouse. Most likely it happened en-route. However, the crew had a number of issues. They had to take apart and reassemble both of our storage beds because they weren't done correctly. This probably added almost an hour to the job. They also had trouble reassembling a desk. When I asked if they had gotten it assembled, they said yes but that evening I realized they had left off a support bolt and the bolt was nowhere to be found. They also took a wheel that had fallen off a hose reel and just stuck it back on loosely. Didn't realize that it was not properly attached until after they were gone. One of the crew members was constantly complaining that he needed to be finished. I reached out to complain about the missing bolt and poor desk assembly and I've received no response in over a week.
-
August 2023 by Nicholas Maloney
James and Franklin helped me and my wife move between apartments. They were very professional and worked quickly in the heat. They showed up on time and were very polite. Our belongings were wrapped with moving blankets and they disassembled and reassembled our large table. Went above and beyond.
-
July 2023 by Danny Cox
These guys were great. Worked really hard on a third story apartment and took good care of our stuff. Made great time and good conversation too. Highly recommend.
-
July 2023 by Kate Maurice
Copper Palm did a great job. They were prompt, courteous and communicative. We moved into a rental home while we wait for our new build to be complete and when it is and we have to move again, we plan to use Copper Palm and request the same crew.
-
June 2023 by Zoey Miller
Smoothest move I’ve ever had! Movers were easy to communicate with, friendly, and very careful with everything. All my stuff arrived in perfect condition and the whole move went about as well as you can ever hope. Highly recommend
-
June 2023 by Matthew K
From initially getting a quote to signing off on a completed move, I was impressed with Copper Palm’s professional and friendly service. They were up front about all charges and explained the process completely so I was left with no questions and no surprises. Jason, Drake, and Junior took great care of all of my stuff from disassembly through unloading - I even joked with them that they were treating my stuff better than I would have. These guys did in less than three hours what would have taken me and handful of friends at least a day to do. They were friendly and respectful and didn’t “waste” a minute of time while the clock was running. They were highly attentive to my needs, responsive to all requests, made recommendations, and communicated thoroughly and respectfully. I’d highly recommend Copper Palm and plan on contacting them again when it comes time for my next move. (I made a local move from a large one bedroom with oversized furniture into a storage unit)
-
June 2023 by Matthew Kearns
From initially getting a quote to signing off on a completed move, I was impressed with Copper Palm’s professional and friendly service. They were up front about all charges and explained the process completely so I was left with no questions and no surprises. Jason, Drake, and Junior took great care of all of my stuff from disassembly through unloading - I even joked with them that they were treating my stuff better than I would have. These guys did in less than three hours what would have taken me and handful of friends at least a day to do. They were friendly and respectful and didn’t “waste” a minute of time while the clock was running. They were highly attentive to my needs, responsive to all requests, made recommendations, and communicated thoroughly and respectfully. I’d highly recommend Copper Palm and plan on contacting them again when it comes time for my next move. (I made a local move from a large one bedroom with oversized furniture into a storage unit)
-
May 2023 by Jason Scott
Franklin and Ossie are the best. Had to move two separate apartments into one. It was tireless work and they maintained a very professional attitude, though they were exhausted. We could not thank them enough for all they did. Great job and much appreciation.
-
April 2023 by futfhifa k
This was my second time moving with Copper Palm, they were professional, on time, good communication, and all of my stuff were safely packed. I will think of them again next time I move.
-
April 2023 by Syvva Phoniksa
Easy to make a booking, were available to come next day - Vince and Jason were prompt, well supplied with blankets, they were quick to wrap everything up and load it. Everything was well taken care of, unloaded and placed where directed. Will be using again for my partners move, highly recommend. Moving is already a struggle, let these guys take care of the heavy stuff ?
-
April 2023 by Michelle Hope
The company is very professional, quick to respond, and fair price. The salesperson listened to my needs and gave me a discount they don’t normally offer. The movers themselves were highly professional and made everything swift and easeful. Highly recommend.
-
January 2023 by Julia C
I recently made a move across states and used Copper Palm Moving and Storage and it was a great experience. The team was really easy to communicate when they would be able to unload my items and deliver them to my home. I went to see the unloading from the containers into their trucks and they were friendly and careful with my items. They paid attention to the labels on the box that were fragile. Upon arrival to the apartment both Frank and Jason were very quick and efficient with my items. They asked where I wanted the boxes which made unpacking so much easier! They even offered to help set up the TV & unboxing the mattress and setting it up. Their attention to detail of where they put stuff and not using the dolly inside to not track in dirt really showed how they go above and beyond. 10/10 would recommend!
-
January 2023 by Aide Yepez
The movers just left and we are forever grateful! They loaded our things from shipping pods to a truck and then moved them up 4 flights of stairs to our 3rd floor unit. Both Jason and Franklin were great, they were careful and even repackaged some of our items that were not packaged properly from the previous movers. Moving across the country was crazy stressful but these guys made it run smoothly and we will definitely be hiring them for our next move, hopefully a few years from now!
-
January 2023 by Dongmei Li
Jason and Franklin are amazing, providing high-quality service. I strongly recommend them. And I would love to work them again if I need the service again.
-
September 2022 by Meg Andrews
Jason, Ossi, and T are beasts! This is the 3rd move I’ve done with them, arguably the hardest, and they got it done in perfect time even with the weather being sketchy. Amazing service. Well priced. Careful with fragile items. Love this company!!
