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October 2024 by meredith vaughn
As someone who has working in a boutique and retail for years, I would be fired if any of my bosses saw me act how these girls do. Didn’t get greeted, didn’t even have a person speak to me when I asked a question, just nodded their head, and the whole time I was trying on, walking past them needing different sizes, they were all sitting on the counter talking about a party they had. They offered zero help and when trying to check out I felt like I was interrupting them, I don’t know how they are open but they are loosing money by the day.
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August 2024 by Poshmark 2023
I walked in at 5:30 on a very quiet Monday evening. No one greeted me no one even acknowledged my presence. Even when I brought my $100 denim shorts to the cash register, the girl working said NOTHING. Then I go to leave the store at 5:45pm on the dot and they’ve already locked the doors?? 15 minutes before the store closes? What are you guys DOING. This is insane way to run a business. Absolutely not. You can buy all of these brands online, probably for cheaper, without having to deal with their associates.
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September 2023 by Victoria Boldt
I came in today. Super cute collection - tried on a few things I really liked and had no problem purchasing but customer service was awful. No one checked in on me. Associates around the cash wrap charring doing nothing. Could’ve easily sold me on $300 worth of clothes.
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August 2023 by Victoria Huettl
We bought my niece a cute little outfit and the sales girl (a very pretty blonde) offered to sew a flaw. She was so kind and helpful. What a great sales women and a wonderful seamstress. Thank you for the best customer service.
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June 2023 by Daphne L.
I like to browse what's new in this cute little boutique on SOCO. They have trendy casual women's fashion and accessories including dresses, pants, tops and swim suits usually in the $50-150 price range. The customer service has greatly improved in the last year and the staff now are extremely helpful. The styles update fairly quickly and they have a sale rack worth a look.
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December 2022 by Emma Kelley
Unimpressed by the customer service. We walked in and they didn’t acknowledge us. Both attendants were on their phone the whole time. Made us not want to shop there due to their lack of effort.
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November 2022 by MBa B
At the recommendation of a friend, I stopped at this boutique during a trip. While my friend was right that the boutique carries great brands (especially Spell!), I highly recommend taking your business elsewhere. The staff was rude and unhelpful. I was in the store for over 20 minutes, while many other customers were in the store, and the staff stood around the register, gossiping and talking negatively about other people. They never took a break from their chatter to interact with us or ask me (or anyone else in the store) if we needed assistance. At one point, I asked one woman who had moved over to the mirror and was playing with her hair if they had more sizes of "the green pants over there." Without asking me which pants and barely looking at me, she simply said "no, that's it." Even if her response was accurate, she didn't even bother to look at the pants I was referring to. She immediately went back to checking herself out in the boutique's mirror. If you want me to spend that kind of money on a pair of pants, I expect much better service. Spend your money somewhere else, this place isn't worth it.
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November 2022 by Rhonda Beaver
Very rude people work here, not ever going to shop here again. Made a 140 dollar purchase that I should have handed back and said keep it! I have $$$ to spend but it won't be here again.
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November 2022 by Madi Kinley
Great customer service and so many cute clothes! Definitely recommend if you need a quick outfit for dinner or even a summer Austin day this is your place!
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November 2022 by Clara Alder
Great store and location! I always find unique styles plus really friendly staff.
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November 2022 by Becca Seiler
cute clothes and employees
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November 2022 by Alexander
I was in the store over the weekend and witnessed a customer being openly racist to an employee and other customers, management was much more concerned in keeping the customer shopping than creating a safe environment. I really don’t know how a place that doesn’t have a clear no-racism policy can operate in 2022
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October 2022 by Bethany Nauert Mendez
A nice shop centrally located in South Congress. Friendly staff and really good selection of jewelry and clothing!
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August 2022 by Darren Lewis
So many cute clothes! Great fabrics and colors. Helpful and friendly staff.
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July 2022 by Bethany Nauert
A nice shop centrally located in South Congress. Friendly staff and really good selection of jewelry and clothing!
