-
November 2023 by Margi Jones
I've been here minimum 5 times in the past 2 years and staff have always been kind and patient
-
October 2023 by R B
Very slow service . Be ready to wait for more than 1 hour after check in for insurance info and then another hour just to get the lab done .
-
September 2023 by Stacci Lewis
The are fast and efficient. Everyone I have encountered has been polite and courteous. I am here 3 times a week for at least 1 - 2 weeks a months always a good experience.
-
August 2023 by Katherine Houck
Had a male phlebotomist take my blood today and he was so good I never felt the needle go in. Appreciate expertise like that since it can be anxiety-provoking to do lab work. He said he sees pediatric clients I guess because he's so gentle. Shout out to this employee, yes the wait can be a while because there are not enough CPL sites in South Austin, but in the end it's typically the blood draw you want to go smoothly.
-
August 2023 by Stacci Williams
The are fast and efficient. Everyone I have encountered has been polite and courteous. I am here 3 times a week for at least 1 - 2 weeks a months always a good experience.
-
August 2023 by jennifer jaimes
Front desk reception is extremely rude! They act so bothered that you came in as if it’s something you can avoid.
-
August 2023 by Yolanda Perez
Went in for lab work and was out in fifteen minutes. Staff is courteous and efficient.
-
July 2023 by Matthew Williams
They “lost” my blood sample. Gave me a tracking number from 4 months ago and said they don’t know what happened. Not professional
-
April 2023 by Jude A.
Received excellent customer service from all staff, didn't have an appointment and the wait time was short. Thank you!
-
April 2023 by Peter Alperin
Place has terrible service. It’s teeming with patients and the staff is just standing around. Do not come here
-
April 2023 by Matthew Dawson
When I walked in they could tell I was very nervous and uptight they immediately addressed my questions got me checked in and got me called back being that I have a fear of needles the phlebotomist was very sensitive and never harmed me or hurt me didn't even know the needle went in.If you have to get your blood drawn this is the place to do it.
-
January 2023 by Victoria Ambrus
This lab does not follow their posed break schedule and doesn’t take appointments. Both times I have visited I have had poor service and long wait times.
-
January 2023 by Aimon Bustardo
Horrible phlebotomists. Both locations I went to. They completely went through the vein and dug around for a while trying to find it. Absolutely no excuse. I’m very fit and have veins like garden hoses. They should send everyone of their phlebotomists back to school.
-
January 2023 by Joseph Bassett
Unhelpful staff, refused to call another CPL facility for records, and generally rude demeanor, essentially from the larger pink haired lady.
-
October 2022 by Tiff Lovin
Billing purposes! This is definitely not the same location that first took my blood I used one with more than rehab recovery and college station Texas this is just from the return address on the bill that I received. It says we want to help you but in fact after emails and speaking with staff they seem to run me in circles my insurance company says they use the wrong code and now they're billing me completely for this. I was at a treatment facility that took me here that was supposed to be in network and my insurance says is in network but they send me this bill with no insurance taken out of it. And can't really get anyone to help me so. There you go don't do it
