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January 2024 by Greg Robertson
The people at the store are fine, but I finally left Cricket because of the bad customer service when calling in for help.
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February 2023 by Dominique Alston
They could use a little motivation!!!
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December 2021 by Ed
The lady that helped us purchase a upgrade was very helpful and aslong as she's there we will continue going I believe her name was Maria ? Hopefully I got that correct but thanks again for helping me and my wife
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November 2021 by Waco Tx2
Nice ppl
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September 2021 by Hannah Hiler
I bought a brand new phone here & once I got home it didn’t work. I went back to the store the next day, they sent me to Apple, I went to Apple…who sent me right back to cricket…. Very frustrating situation, no one wants to buy a brand new phone that is broken & then not easily be able to replace/refund. I went back to cricket & they finally said they could help unfortunately they didn’t have the phone I needed in stock. I was able to get a refund, but only for the actual phone..lost out on $35 dollars with my refund. No new phone. (Nothing to do with the women that helped me at the front desk, they were all nice. There is a huge management problem that needs to be addressed) you should be helping your employees do the best they can by giving the correct information & resources to help the customer. Overall, terrible experience, lost out on money & wasn’t even able to get a new phone which I needed.
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May 2021 by John Ramos
It's was ok , but they couldn't answer my questions, so I googled the questions
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March 2021 by Janneth Diaz
Came in to the store to ask some questions 30 minutes before they closed. Had my husband ask the questions since it had to do with internet speed and im not the best @ asking the right question. The girl there kept taping her nails and huffing and puffing not letting my husband finish asking his questions and rolling her eyes. I work at a place which requires customer service and this girl has the worst. Hard to miss who she is with her bright pink hair.
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March 2021 by Bobby Dowdell
Amanda was awesome extremely helpful and knowledgeable
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January 2021 by Maria Soriano
I've been with crickett many years but i loved the way the employee treated me on 7th street he was very polite super friendly.i went in the morning not only coz hes a guy but i see the guys are more friendly when guys customers go in the store any store i see the ladies talk to them better but not to a woman if they see q guy they quickly jump and greet them and to a woman they only say can i help you no smile .
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January 2021 by angelina alonzo
tell you that Play cricket always given you the best of everything they have theres like a store that I went to day before I went to the other stores he was very rude hitting half time he was yelling and he was cussing right here are 4 wear them Canyon by forget the in Pleasanton street I think not to sure but it was not good O the customers would come in without the mask and any to be caught on time your customers come 1st and you have arguments and use door which are clients and you have arguments with the workers something needs to be done
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January 2021 by Carissa Asberry
They were very nice and helpful.
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November 2020 by Olivia Torrez
Helpful and polite .
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June 2019 by Alaweeya Mohamed
I received genuine friendly, polite, helpful, and excellent customer service! I was also impressed with how hard the young gentleman working there did his best to help the customer on front of me.
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April 2019 by Adam Mojica
They will not by replacing my SD card that they lost 0 star rating
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December 2018 by Sylvia Sanchez
Awesome people
