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November 2023 by Maria Herrera
Great customer service
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November 2023 by Fernando Robles
Dora the manager help me get My new phone today by far the Best customer service with the help of Matilda thank You ladys ..
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November 2023 by Aj Bouldwin
Ms Dora and Matilda had wonderful customer service!!! Truly appreciate them for there help!
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September 2023 by Kenya Scott
This location HANDS DOWN best Customer Service by far in Austin, Texas! Whomever the District Manager is this location should be an example to all of your other store locations for going above and beyond with their Customer Service. From the moment you enter to the time you leave very pleasant, professional, and polite. This is not the closest location for me but I will take the time to travel to be treated as a human and customer. The manager Cornelius a hidden jewel and obvious a joy to and an example of the staff that works slong side of him! Daniela exceptional customer service! She went above and beyond to assist me as well as others during my time in this store. Both took the time to assist with my frustration turning it around into a relief and gaining a sale. I felt valued as a customer and not just another dollar to gain.Again, several stores in the Austin area could benefit and learn A LOT from this location. Starting with the way you should treat every customer. This store is a shining example of what should represent a company. Each employee should be recognized and truly VALUED as a representative of Cricket. They are an ASSET to Cricket which they should never lose! Thank you again Daniela and Cornelius for your exceptional service! You made my experience less stressful and painless! ?
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November 2022 by Joann Renteria
This place is terrible. I purchased two watches.they do not show US time they show time from China. They do not stand behind the product they sale. They refused to give me a refund because accessories are non refundable. I recommend you not purchase accessories if you want them to work.
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August 2022 by Marie Sauceda
I want to say a super thank you to the staff at airport cricket cellphone..thank u so much ms Jess for helping my freind ms joyce you made her day and got her a phone she is elder and they went over the top to get her a phone ...A BIG THANK U TO THE STAFF AT AIRPORT
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June 2022 by Freaky Tel
HARD WORKER$ AND GOOD KNOWLEDGE OF CRICKET.
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June 2022 by Margaret Smith
Have me getting my phone quickly
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April 2022 by Antonio Gutierrez
Very well informed and helpful staff
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December 2021 by David McCullough
I've never had a problem nor complaint with or about this Good cell phone provider. Always excellent calls no matter the location.
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November 2020 by Eva Cisneros
Just when to pay bill
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November 2020 by Jeff
Upgraded my wife's phone here. We were helped by Marcus who was very professional and helpful. Answered all of our questions and got us set up with a phone she loves.
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November 2020 by Jeff981814
Upgraded my wife's phone here. We were helped by Marcus who was very professional and helpful. Answered all of our questions and got us set up with a phone she loves.
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October 2020 by Corinna Pereira
Marcus is amazing! Thanks for helping us out...keep being authentic with fabulous service!
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September 2020 by maryjane valdez
Customer service was slow and there was only 2 people there for him to help. I could understand if there was alit of people but c' mon
