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December 2024 by Astrid Torres
Jose was so welcoming and super helpful. I came in trying to activate my new phone and he fast in doing so, great employee
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November 2024 by Toonzy
Rubio helped me with my phone bill transaction and was extremely helpful in choosing which phone best suited my liking. I would recommend this place and him! 5 stars!
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October 2024 by Atx Bear
Lol I ain't even a customer to this B's ass store was trying to return a iPhone 12 to a owner that probably live at the same apartment complex and the Cricket Associate Basically said to report the phone lost to the police instead of spending 10-15 mins locating the owner and telling them to come to my building and pick up their Cellphone đđ¤Ł
They would Rather Make it Harder on their Customers than to Make their Day pick y'all Phone Companies Carefully đđ
Denied my Good Deed of trying to Return a iPhone 12 to the Owner living in the Same Apartment Complex đ¤ˇââď¸
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September 2024 by Azucena Zarzoza
They get 2 stars because CSR was somewhat okay. They didnât have phone we wanted. They didnât know when it would get in. Advertised no activation fee so not at all what we expected.
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July 2024 by Marco Antonio Gomez
Ana fixed my phone, thank you
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June 2024 by Antonio Castro
Ana has very good customer service
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June 2024 by Toribio Grimaldo
Ana was very helpful.
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May 2024 by Marvin Umanzor
Ana is very kind, thank you
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January 2024 by Enier GonzĂĄlez
The girl was very kind
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March 2023 by Jocabeth Celaya
Good. The girls are willing to help
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January 2023 by F S.
Very rude personnel, long faces and smart asses, as a customer you expect top notch service and want to feel welcome when you walked into a store, this particular time it was the opposite, the person that attended me acted like it was an inconvenience that I walk into the store trying to buy an iPhone 14 pro max, I have never experienced anything like this with any other cricket location, it's a shame that customers have to go through this type of scenes, when all you looking for is to get some help and guidance, I wonder if this people are not getting paid and that's why they are so miserable.
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December 2022 by Desy Love
I donât know why the white lady I donât know her name. Was giving me a hard time. She said she needed my ID to pay for my own phone bill because itâs âfederal lawâ & no other cricket gives me problems. refused to Service me. & it was closing time thatâs BS!
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August 2022 by Michael Saucedo
Between 2 employees and what looked to be a supervisor who obviously was as incompetent as the other two if not in fact worst off not only in terms of providing an honest business transaction, because she should know better, but also in general terms of what it means to be human. Because if she or any of the other two females, or maybe 1 1/2 female and 1/2 male is a better description. They would clearly most likely feel that selling someone a service plan on a phone that they say is compatible to have a cricket service plan added to it and over the span of days and a couple of trips back to the store where at the end of the day, am left with the same phone with a stupid sim card from cricket with a service plan activated but no way to access the plan from the same phone that they say would work when it is obvious that it did not work and even idiotic enough or arrogant enough to say it admit that it in fact was not compatible because maybe it was locked when it is not. The trouble shooting or level of technical skills is at a total loss to these females and the extent of the technical know how does not exceed that of turning a phone off and on, because even swapping a sim card would prove difficult as the first one they damaged inserting the first time. After all this with the most retarded look as one could expect to look, felt that they were entitled to not only refuse me a refund but not even enough humanity in them to apologize for the complete incompetence at the highest level humanly possible, and human on the most slightest of level possible before its just a dumb animal! For the time they caused me to lose thinking they could perform the most menial of tasks in the service sector. On a bright note my appreciation and respect for an honest cell phone service/tech with an IQ score better than 45, which would by far exceed whatever requirement this store location sets it bar at, has found new meaning. So if you want to shop for the Dumb and Stupid experience, then this spot has one helluva deal!
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August 2022 by Lorenzo Rebollar
Very good attention and accessories
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August 2022 by Axel Anibal Baquedano Flores
Very good service and very good prices
