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March 2024 by larry barnes
This location in Austin was everything I needed and the logistics of it all was perfect.
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March 2024 by John Blackard
Dena is the nicest and most helpful!!!
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February 2024 by Rosemarie Rodríguez
Very understanding and great staff
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February 2024 by Frances Argueta
Felipa was very sweet and helped us with all our storage needs I recommend her to speak to all clients she is so positive very much recommend!!!!
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January 2024 by Mayra Avila
The Manager Felipa treated me very well, she is very professional and kind.
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January 2024 by Shane Shine
Great move in experience! Extremely helpful and kind office staff. Not as new as some facilities but the elevator is fast, there are carts for the interior spaces and it feels very secure.
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January 2024 by Ashkan Pardom
Great customer service, easy to access
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December 2023 by Andrew Burke
Your inability to accept insurance digitally caused me an unnecessary convenience. You tried selling me the insurance you provide, instead I went to the library 5 min away and printed my insurance. The worst part was when you scanned my physical copies into your system after I provided them to you. There should be a way to submit our digital copies online.The lady working the front was alright, it just seems like a deficiency in your systems.
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November 2023 by John McCabe
From beginning to end my experience with this location was the very best. The manager, Yubi, kept us well informed of available discounts and timelines. I would absolutely use this location again, or recommend to a friend.
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October 2023 by Lauryn Bush
Felipa and UB were great store managers. I rented a unit with them for 6-months. I had no issues with my move in & move out process. I had a temperature controlled unit and there was no mold or moisture to be seen.If you’re looking for a storage unit, rent here!
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October 2023 by Kim Turner
We have been renting from the S Pleasant Valley location for years. The other day we forgot to lock one of our units and UB caught it and promptly secured it. Contacting us by phone and also meeting us in person when we arrived. We are very grateful and appreciative of his attentiveness always. Thanks UB!
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October 2023 by Codi
I’ve been very happy with storage here. The people helped me when I had trouble with my lock and ensured everything was locked up safe and sound. Above and beyond in my opinion!
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August 2023 by Eileen Keely
Nice unit; friendly, competent customer service. Easy access. Frequent rent increases.
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August 2023 by Katessa Gentry
My experience with Cube Smart on pleasant valley was a lovely experience. I didn’t have any problems no break ins. Whenever I didn’t put my lock on correctly I was contacted immediately. The GM of the store is awesome!!
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August 2023 by Aldo Sevilla
I recently had the pleasure of using CubeSmart Storage, and I can't say enough positive things about my experience, especially thanks to Ubaldo's outstanding service. From the moment I stepped into the facility, I was impressed with the cleanliness and organization of the place.Ubaldo was incredibly friendly, professional, and attentive to my storage needs. He took the time to walk me through the available unit options, ensuring I selected the one that perfectly suited my requirements. His knowledge and expertise made the whole process stress-free and smooth
