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March 2024 by Jeff Trask
Convenient drug store and more. The drive through pharmacy is a big plus too.
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February 2024 by Lauren Markel
Why is everyone at the pharmacy so RUDE?!
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December 2023 by Michael Senn
No cash registers.... very odd
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November 2023 by Joe Murphy
Closed early????
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September 2023 by Marsha Jensen
Excellent care and with an appointment no waiting.
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August 2023 by R L
Their management made sick employees work... I saw an employee yesterday looking crazy sick ? about to puke with tears down her face and then I saw her TODAY looking just as bad! Corporate and management are psychos. Definitely not buying from CVS anymore
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April 2023 by Stephanie J.
Very snotty clerk. I went in to buy Temptations treats for my cats. The one guy I found on the floor could barely be bothered to answer my question about what aisle the pet food was on. When it came time to check out, there was no one at the registers, just self-check-out. The machine wouldn't check out my items, so I had to follow a register sign that said "See Aisle 7." Where I found the surly guy. When I told him I'd like to check out, he asked, "So, are you scared of robots?" Indicating I was incapable of self-check-out, when in fact the self-check-out just wasn't working properly. Very annoying. I shouldn't get creepy judgment from clerks when I go into a store and try to buy something. And, yeah, there should be actual clerks at the register. There's another drugstore (different company) just up the street---where the people are nicer and have no attitude. I'll be going there in the future.
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March 2023 by Vincent Cooper
DON'T BUY ANY FOOD HERE, OBVIOUS SIGNS OF RAT INFESTATION! First when going in the frozen section all I found was expired food still in the coolers. Then when looking for some chips I found a bag with a hole in the corner which is the first sign that this place has rats. There was the smell of a decaying rat that could be smelt throughout the entire front of the store (similar to a moldy smell). And if you listen close enough you can here them scampering in the ceiling above the pharmacy. Save your money and your self and shop somewhere else.
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March 2023 by Deb H.
I've been using this pharmacy for Rx medications for 3+ years and over the past year, service has been declining drastically, including them not having my medication at my usual monthly refill time (they should be scheduling this since I'm a regular customer with the same monthly medications). When they don't have my needed medication they frequently can't tell me when they will have it in stock for me, and I'm not referring to medications that are on national shortages, I'm talking about readily available prescriptions. Also, having to wait extended periods of time in line at the pharmacy due to slow handling of customers, has been very frustrating. All pharmacies lines are slow moving but this is far beyond the average situation. They appear to be very short staffed and all of their staff is multitasking at all times (on phone and with physical customer at the same time for example). Another problem that I had at this pharmacy is when my doctor would send in 3 prescriptions for a controlled substance, all at once, and they were written for one month at a time (due to controlled substance laws). When I would try to fill these prescriptions EVERY SINGLE MONTH they would tell me that my doctor never sent it in and that I needed to contact the doctor. EVERY TIME they were proven wrong by my doctor's office, and just didn't look hard enough OR their system is not able to handle such requests. The fact that they made me call my doctor every month because they couldn't find a prescription that they had, I'm sure was very costly to my doctor's office, and they should be embarrassed by this. When they would ask me to call my doctor for the prescription that was already on file, I'd call my doctor and the office would tell me to call CVS back to tell them what date the prescription was sent to them to help them find it. So I'd call CVS back with this info and 80% of the time they still weren't able to locate it. Then I'd have to call the doctor back and the doctor's staff would conference call CVS and me to get things straightened out. Every single time it was evident that the prescription had been at CVS all along, and was never my doctor's error, like they always told me. How is this good business? It's one thing to waste customer time but its another to waste doctor's staff time. And to imply monthly, that a doctor is incompetent to a patient, is horrible. I'm sure this sort of thing is part of what keeps driving our medical bills and insurance costs up, to help doctors cover the cost used to pay their staff for poor pharmacy operations. NEW PHARMACY/NOT CVS Experience: I've changed pharmacies over the past 4 months and couldn't be happier and things have been perfect at my new pharmacy. New pharmacy has never been out of any of my meds (even ones that are on national shortage), and they have never had any trouble locating any prescription that my doctor has sent in. The waits in line are not very long, the staff handles customers quickly. They also seem to have plenty staff and no one is multitasking, only dealing with the customer in front of them when with a customer. I won't be going back to this CVS for prescriptions ever again. I feel bad that I caused my doctor's office so much trouble by not changing pharmacies sooner. Lesson learned.
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March 2023 by Sandy Juarez
I tried so badly to switch my prescription that I thought my doctor had updated from CVS to Walgreens because I always have a hard time at any CVS and when I came to pick up my prescription coming all the way from Round Rock I had a $4 bucks coupon that I decided to finally use because I never use these because I always have a hard time!!Anywho I got me some skin toner BUT NOPE THE SYSTEM WOULDN'T LET IT GO THROUGH FOR SOME REASON THAT CASHIER THE MANAGER NOBODY KNEW WHY? SO I SAID LET ME GET SOME COOKIES! BUT NOPE THE MANAGER WENT AND HELPED SOMEBODY ELSE THAT I WAS BEFORE THEM SO I LITERALLY JUST SAID IM DONE WITH CVS!!! I WILL MAKE SURE THAT MY DOCTOR CHANGES THE PRESCRIPTIONS TO WALGREENS ASAP AND NEVER SHOP HERE AGAIN!!! These coupons are scams and I should have listened to my co-workers and my sister-in-law when itI should have listened to my co-workers and my sister-in-law when it happened to them too!!!
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December 2022 by Lindsey Hagen
An absolute joke. Made an appointment for a rapid COVID-19 test. Showed up on time, and was immediately told I was not in the system despite having a confirmation code. Asked what can be done and was immediately told “Nothing. You could always try somewhere else.” I received a call from the CVS pharmacist about 30 mins later and was told that he found me in the system and asked if I could come back. By then I had already scheduled with Carbon Health (which was an absolutely wonderful experience!).
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December 2022 by Cindy C
Just witnessed a really disgusting behavior from one of your employees. A Hispanic lady was having trouble communicating that the self check out machine took an extra $5 from her and machine only registered one.. I translated for her and the older cashier lady (did not get her name white mid 50s long white hair) was furiously pushing buttons and telling the lady she couldn’t do nothing about her lost money that there was no manager/supervisor available. She grabbed the ladies bagged things and told her to wait for someone with a key.. she later came back with a key and kept saying I don’t know how to do this I tell people not to use these machines in a really angry and not friendly tone. CVS please have someone knowledgeable and friendly available at all times please!!!! This is ugly customer service!
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December 2022 by Felix St. Felix
I spent two months trying to fulfill a life-saving prescription with these worthless clowns. When my medical professionals gave up (like all such ineffectual losers under the new economy) I hand delivered a prescription to this CVS.I asked the pharmacist, "why did my prescription not arrive electronically?"He looked back at me with dead eyes and said 5,000 prescriptions are filled here every day, so if yours doesn't work it must be your fault.That's the kind of customer service you should expect from this overprices outfit.
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December 2022 by Drowsy Waters
Incompetent. Unethical. Unprofessional. Lazy and rude. If you can't fill a script, say you don't have it right upfront so customers can go somewhere else that actually is competent, ethical and professional. How hard is that? Maybe when someone collapses bcuz they didn't get their medicine, these clowns may look up from their phones long enough to post the catatonic customer splayed out on floor to their Instagram.
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September 2022 by Jillian Srygley
Needed antibiotics for a severe infection… this location were out of stock and weren’t able to fill the prescription til Tuesday. Okay, that’s fine. But the pharmacist made no mention of this to my partner when he picked up my other prescriptions. They could have suggested a CVS where this very basic prescription was in stock, or at least let him know that it’d be a few days wait so I could come up with a backup plan. The online info for this prescription said it was filled 9/3 but when I called the store they said it was out of stock.I was able to find the antibiotics elsewhere, but my situation could’ve turned a lot more serious in the next few days if I didn’t start my treatment and CVS did not provide me with accurate info about the availability of this prescription, hence my 1-star review.
