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March 2024 by Annie L.
We visited Site One to see what stone/gravel options they had as well as their pricing. We confirmed with two separate sales people the ones we wanted were $10/bucket. We went home and measured the space we needed to fill and came back the very next morning for six buckets. As we checked out, a third and different sales person informed us it was $15/bucket. I stated that it was $10 just yesterday, the third sales person shrugged and said it’s $15 today. The other two sales people looked at each other eyes wide open and then at me with a sympathetic/guilty look. Then they put it into the system and pulled the price, they turned to that third sales person and spoke in Spanish clearly frustrated with each other. Fun fact: I don’t look like I speak Spanish but I spoke it before I even learned English. I could hear him tell that third sales person that the system says $10. But the sales person responded angrily to just charge me $15. It was such a blatant scam. While ultimately, I paid $30 more, which isn’t insane in the grand scheme of things, it’s a matter of principle, customer service, and integrity—which this place, or this specific person, clearly lacked. So fellow buyers be aware.
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January 2024 by Rachael Becker
Good prices, helpful people.
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November 2023 by sHockz atx
If you're a local home owner, this is your place for landscaping supplies. Get to know the people here, and they will treat you so well. They give me contractor pricing even though I'm not a contractor, as I've been completely re-do'ing my front and back yards. All the irrigation supplies I need, stone, etc. They are just so accommodating. Others should take note, as this is how customer service should be done. The lady up front is an absolute gem. And while I might not always know exactly what I need going there, they are so incredibly helpful in getting me to the best products to fit my needs. I hope that they can maintain this quality of service for years to come.
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October 2023 by Jerry Lattig
Awesome store and great delivery service Kristi is very helpful and considerate friendly with great customer service ability
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July 2023 by Alexi Gabrielides
If I could give 10 stars I would, the team is incredible, specificallyJuan that works at Site One in Dripping Springs is the most knowledgeable person I have every worked with and friendly. I will only buy from Site One, Juan thanks for the incredible service, really appreciated and well worth my time to do this review due to the great advise and support
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May 2023 by Wes Amann
Very nice people and a huge selection of landscaping materials.
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February 2023 by Kong Long
I have ordered 10 yds of a top soil mix but due to forecasted rain I have had to reschedule the delivery twice now. They have been very flexible and understanding about the rescheduling.
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January 2023 by Daphne Holland
Fantastic service at the Dripping Springs location!!! I really appreciate all of Jose's help at the front desk and the professionalism of Emillio during the delivery process. I will continue to purchase from SiteOne. Thanks!
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September 2022 by TruckerCole
Been using this place for 3 years, even after it rebranded it is still great. Prices are reasonable, although sometimes its really crowded
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May 2022 by Danny Shipman
*Edit*After receiving my complaint Daniel Stone responded with free delivery and 10% off my order. They arranged for a delivery driver to come in early Saturday to get the stone to me as quickly as possible. I feel that management took the situation seriously and responded with a reasonable fix given where things stood. I've updated my review from 1 to 4 stars.I visited your location off Hwy 290 just outside of Dripping Springs on Wednesday, 5/11. I tagged two pallets of Autumn Blend 4” flagstone for delivery on Thursday, 5/12. The stone was for masonry fence enclosure I’m building around my pool equipment. The crew was running low on material and needed the stone before Friday in order to continue the job uninterrupted.By 6pm Thursday I had received no delivery and no phone call. I called the office but they were closed and I was sent to voicemail. One of the workers had text me on Wednesday with a screenshot of pricing when I initially called in for a quote. I tried reaching out to him via text and received no response.Friday morning (today) I called as soon as the office opened at 7:30am. I was told the driver tried to call me before heading to my house on Thursday, but couldn’t get ahold of me so he didn’t come.Really guys? That’s the story you’re going to go with? This job is costing me $500 per day because I told the crew to come out and materials didn't show up. You think I missed the call? If I missed the call then why am I on your office voicemail the same day trying to figure out why nobody called or showed up? Why am I texting your workers on their personal cell phones trying to get help?Not to mention – the phone number you have for me is a cell phone. Pretty easy to prove whether a phone call came in or not folks. Happy to send you a screenshot of my call log. Heck I'll even get the records from my phone company so you know I didn't delete the missed call from my log. I'm quite committed when someone costs me money unnecessarily.You really screwed me over and then couldn’t take accountability for it. Pathetic.
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April 2022 by Alex Jaimes
There prices are outrageous for soilI’ve been to several quarry’s almost 10 tinge exactAnd when I seen how much they charge for a cubic yard I left
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December 2021 by Average Consumer G.
Crooks. Horrible customer service.These people have no idea what they are doing. Do anything you can NOT to use this company. Horrible experience.
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July 2021 by Ron H.
It is an outstanding rock/dirt yard. You can get a single rock or a truck load. The staff is helpful an courtesy
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May 2021 by Julie L.
I only needed a very small amount of decorative rocks and didn't think they would accommodate my request. However, the guys were so helpful and kind. Great place with a large selection. Thank you for making this an unexpected fun experience.
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April 2021 by Mazter Outlaw
Awesome way of getting service on time weight n load , great parking and space, affordable pricing ,all employees great attitude. This will be my go to place n very close to my home ?.