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October 2023 by Mitch Dalen
They called me at 8 am for the window of 730-1030. Felipe the driver said he would be here and I got a text saying 45 mins eta it’s the end of the window, no answers, no communication, no delivery. Avoid. Call in and get nothing but prompts for more sales for the company yet no one with answers.
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October 2023 by varun elaprolu
Would not recommend them. They damaged our brand new home wall, dryer, and mattress during the move.
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March 2023 by Justin S.
They delivered a refrigerator to me that I purchased from Brandsmart. Damaged the refrigerator when they installed it and destroyed my driveway and landscaping on the way out. At this point I would have been better to have picked it up myself.
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February 2023 by Gary Rodriguez
In my opinion, this is a terrible company. I will never use this company again. We switched from a gas stove to an electric stove. We purchased our new electric stove from Home Depot. Home Depot contracted with Daryl Flood to deliver and install our new stove. The first time the delivery people were rude and did not have a cap with them to cap off the gas line. The delivery people first told me that they did not have the cap because Home Depot did not tell them that they were replacing a gas stove, and they tried to leave the stove in my garage without installing it. Then they lied to me and told me it was my responsibility to get the cap though the Home Depot sale's person told me that the delivery people would have the cap so I refused delivery. The second time, two different delivery people showed up to deliver our new stove, and they were worse than the first delivery people. The second team still did not have a cap. Luckily, I had purchased a cap just in case they showed up for a second time unprepared. The second team lied to me again telling my cap did not fit so I had to climb behind the stove and screw on the cap proving that it did fit. The second team was even ruder than the first.
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October 2022 by Drew Langston
Stay away from anything connected to Daryl Flood Logistics. The workers they sent to my house were incompetent to do the one job they were there for. They damaged my plumbing and wiring while they were at it, categorically denied there was any issue, and have so far been indifferent to making it right.As far as their response goes, I've been in touch with their damage claim people. I talked with them for weeks, I gave them everything I have including invoices for repairs on the damage their people caused, pictures, videos, chat transcripts, and haven't heard from them. Nada. Crickets. They haven't lifted a finger.
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October 2022 by D Hatcher
Supposed to deliver & install a dishwasher from home depot. It has a small dent but I said I would accept it anyway. The driver said it might be damaged inside and if it didn't work there was nothing he could do about & he couldn't take it back out. That's ridiculous. First, there was no reason to think it wouldn't work from a small dent in the handle and, second, if he installed it and it didn't work he SHOULD take it back. I said I would call HD & he said he couldn't wait that long. I think he just didn't want to do the work.
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September 2022 by Rich Gonzalez
Move was seamless and without incident. Adrian and his crew were professional and accommodating movers. Everyone I spoke to during this process was very helpful.
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August 2022 by Amy G.
I paid a whack and got all of the extra protections to have my belongings packed and moved, and when they arrived, my computer was totally broken. It was packed in a box with a ton of other stuff and only wrapped in paper. I was super upfront about the need to be careful with the computer (which is why I purchased all of the extra protections) and I had to work 2 days later. Customer service was totally unhelpful and I had to wait a week for a replacement.
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July 2022 by Todd Miller
I am very impressed with this company. This is State number 5 for us and I must say this was the smoothest move yet. Arla really did a great job with all the changes we had while finding a house in the craziest market.
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July 2022 by Ron Horvath
Were supposed to arrive 2:0-6:00. I came home from work at 1:00 to meet them. Found a sticker on my door saying that they came at 12:30 and I wasn't home. When I called to ask that they come back that day, since I had come home from work, the attitude at Daryl Flood was basically -- nope. They seem to think that taking a half-day off from work is no big deal for some of us.
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July 2022 by Tim C.
Zero stars because of the rudeness of the supervisor of the delivery guys. His name is Barry. Needless to say we refused the delivery of the refrigerator we purchased from Home Depot! Great service from the Home Depot team but I would definitely find out who's delivering your purchase.
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July 2022 by Niki Wilson
We are awaiting an ice maker to be delivered to our office that was purchased from Home Depot. A female called from delivery company and said the driver was in the loading dock area and could not reach me by phone. I explained no one had called but I would be right down to the loading dock to assist them in getting into the building. Driver left before I could get downstairs. This is the SECOND time this has happened. Unbelievable.
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June 2022 by Tucker Reynolds
Daryl Flood was the delivery contractor for Home Depot in Bluffton, SC. They were supposed to deliver a washer and dryer to my home 6/15. I was home all day. At 500 I received an email saying they attempted delivery, but no one was home. Home Depot investigated and learned they went to the wrong address. I received no call, text or email trying to confirm the address. When asked when they would deliver the appliances to me, I was told they said 6/25 - 10 days out. when they discovered their error, they did NOTHING to correct it. Those appliances should have been on a truck and delivered that night. No accountability....no customer care or serve.... shameful!!!
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June 2022 by Aubrey W.
Horrible customer service and still waiting months later for crates to be in crated after paying thousands of dollars and local people got their money from D Flood Relocation-and of course never came back like they said. "we will be back with a larger crew for this job" No one has done anything except charge lots of money and no accountability
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May 2022 by Miles Morris
We used Daryl Flood Relocation for my mother's move from Texas to Minnesota. The moving team was professional, polite, friendly, and efficient. Hard to believe what took us weeks to pack was safely loaded in a matter of hours. Deliver took place well within the scheduled window.
