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March 2024 by Ava P.
Got my two front tires replaced and they took the liberty of rotating all of my tires as well-- all in about 30 minutes!! Very impressed with the service and speed. I'll be going here for all tire needs from here on out!
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March 2024 by James H.
I used the mobile Discount Tire app to purchase my sweet Pirelli tires & set my appointment for last Saturday morning at 8:15 AM. Showed up on time for appointment to a packed store & the staff still processed my intake quickly. I was out the door by 9:40 AM something with my exceptional new tires! The service staff at Discount Tire puts a new meaning to the word hustle.
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February 2024 by Lisa S.
I recently used the tire warranty service for a road hazard issue, and I must say, it was an outstanding experience. The value of the road hazard warranty proved itself when I encountered a tire pressure problem. Not only was the issue resolved quickly, but the drive-through tire pressure fix was incredibly convenient, saving me both time and stress. The service was efficient, and the staff made sure I was back on the road safely in no time. For anyone considering a tire warranty, I can't recommend this service enough for its exceptional value and convenience.
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February 2024 by Michael Gutierrez
Always timely and good quality work.
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February 2024 by Jose
One of the busiest of the franchises in Austin but they do things right. Never had a real problem, the little problem I did they went above and beyond to make sure I stayed a customer with them even if that problem wasn’t a big deal for me. Thank you
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January 2024 by Jayson Baker
I was thuroughly impressed by this location with my last visit. I was greeted quickly, dropping off and picking up my vehicle. The staff are in constant motion and were pleasant to deal with
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January 2024 by Omar Abreu
Very Friendly and efficient crew. Visiting Austin from Houston, ended up with a flat tire. Was able to get back on the road the same day, life savers!
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January 2024 by Marsh D
This place is so fast with their turnaround time. Came in for a scheduled rotation/balance. Was in and out in 15min!
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January 2024 by Mitchell Govea
Got scammed into buying tire certificates. And millages on my vehicle was rolled back on there records. Stay away from this location
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January 2024 by Gracie De Luna
The workers were super nice and helpful and did their best to get me out ASAP
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January 2024 by Andrew Szatan
I've had several good experiences here. One was a flat repair, which they did for free and lasted several years. Another was an online purchase and scheduled install of a full set of tires on my former BMW 335i, which was competitively-priced and smooth. But today's experience was the best.I went in to have a leaking tire on my Mercedes E350 wagon repaired, and really appreciated that I could schedule that online. It was busy, but there was a tech immediately available when I walked in for my appointment...no waiting. He measured all my tires and told me both rears were getting close to replacement time. Yes, this was an upsell, but tire wear is pretty objective--I didn't absolutely need to replace them, but I was going to spend that money pretty soon anyway. They had appropriate replacements in stock and could do the job faster than fixing the flat, so they were able to save me an extra trip to the shop later on. I was promised an hour or less, but right after I swiped my card someone walked up and said they were starting on my car now and that they'd have it done in 6-7 minutes ?. They were true to their word and when it was all said and done I was in and out in 20 minutes. Just a great overall experience.
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January 2024 by Cooper
In and out in about an hour.
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January 2024 by Ralph Massey
I bought some tires online and made an appointment to have them installed. When I got their they had no record of either. From now on I will just buy my tires from Walmart and have them installed somewhere else.
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January 2024 by Madeline D.
Warning this place is always very very busy. I went a 2 pm on a Wednesday and there were no less than 30 people waiting in line or for their cars to be ready. The staff was helpful and attentive. THe phone was ringing off the hook and it was clear that their day was pretty busy. I got up the front and heard them tell another customer it was going to be about a 3 hour wait. I got up to the front and made an appt for the next day. I was a bit worried that despite the appt it would still take a while. I arrived for my appt and still had to wait a bit in line to get to the front but they immediately took my keys and started working on my flat tire. They said it would be up to 45 minutes. No problem, I knew it would take a while and brought my kindle. immediately, I received a text keeping me up to date on where my car was in the repair cycle. I really liked that I could see it moving through the steps. About 30 mins later my car was ready. Didn't cost me anything and was very quick and painless. TLDR: make an appointment!
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January 2024 by Juan V.
Took my 2024 silverado Trail Boss that I have only had for less than 2 months. I had bad luck at got some flat that wasn't fixable so I had to get a new tire. They did good at getting me the tire and everything but when they switch the tire out they scuffed up the lip of the wheel. Truck is less than 2 months old and for discount to mess up my wheel is unacceptable.