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February 2024 by Luis zavala
Jose is very professional, kind, and helpful, every-time he has helped me Jose has demonstrated full knowledge of his job and knows exactly what to recommend and guides you trough the whole process, this location is very quick and professional with repairs/installations, I would definitely recommend it!
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February 2024 by Robert Wong
Had a flat and dropped off my car the night before and showed up 30 minutes before they opened at 8:00 AM. My service attendant, David, surveyed my tires. Admittedly, they were worn down after 60k miles. They priced out 4 new Michelin’s and got me back on the road by 8:30. Service is fantastic. How amazing is that?!?
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February 2024 by Jessica Lynn
Instead of telling where a nail was John was busy telling me about my tread and how I may need a replacement. John isn’t a tech and once again didn’t highlight where the nail was. John wanted me to buy a replacement that most likely can be fixed. I’m going to another discount. Avoid this one and John.
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February 2024 by Mary Viney
Very disappointing encounter with David. Instead of helping me -I.m sure he saw a 70 yo si gle woman and tried to exploit the simple flat situation into a $470.00 invoice for a new very expensive tire. No he said he could not fix my flat.Mind you the puncture was in middle of tire, in middle of treads. The next day i drove on my spare to my local shop and they of course could repair for $25.00 and completed within 30 minutes. Very disheartening experience and the owner should be highly offended by his salesman. Shame, shame.
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February 2024 by Jerry Diggs
The Research Blvd location by Ohlen Rd. has been the best for me since 2011.
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January 2024 by Arthur Way
Always the best tires at the best price with the best service. I never go anywhere else.
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January 2024 by Brian raul Sanchez garcia
Very good service
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January 2024 by Quoctram Doan
Jose helped me out with a flat tire. I was amazed with his friendliness, professionalism, and customer service. This is definitely the best experience I’ve ever had and I greatly appreciate it.
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January 2024 by Tamara Tarbox
Update: unfortunately, I think the service at this company has gone downhill. I scheduled an appointment to have my tires rotated/balanced (at the location off of 183), and not only was the service guy who handed me back my keys really gruff and rude to me, but one of my tires was almost flat by the time I got home. I've had problems keeping air in that one tire ever since.And, the next time I went to have my tires rotated (at a different Discount Tire location), it was discovered that one of the lug nuts had been cross-threaded, and they broke the wheel lug trying to get that stripped nut off. The assistant manager then provided a voucher for some Other mechanic shop to repair the now missing lug that had been stripped/broken by Discount Tire.Well, when I tried to sort that repair out, it was a whole ordeal to schedule and have to take and leave my car across town to get repaired (they insisted that I bring the car in before they would order the what, $10? part. I mean, I guess they could have designed some way to make this more inconvenient for me...). Also, a car cannot pass a safety inspection with a missing wheel lug, so this was a safety issue now too.Due to the inconvenience trap, I had to hire a mechanic to fix the wheel lug, and he discovered there were actually TWO stripped/broken wheel lugs on at that same wheel. So, in summary, I recommend you find some other company to "reward" your loyalty vs facing the sort of mess that can be created by one that just doesn't really care about you/the customer.old review:After visiting other tire places around town that came highly recommended, I landed solidly at DT. This was the 3rd time I purchased tires from these guys. I chose tires/paid online and everything about the experience was seamless and professional (even with COVID).
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January 2024 by Ginevra Gaudioso
I walked in here saying I needed 2 new tires due to one having a nail in the shoulder that is not patchable. After about 30m wait (they were legitimately busy) they come back and say the nail is not in the shoulder and it’s very patchable. I ask for how much and they say it’s free! It never happened to me to walk somewhere asking for a paid service and walk out with a free service that just did the job! Amazing.They also saved which tires I have exactly and told me a guess on how many miles I could still get off of my tires (they are getting there, I knew this already), so that when they actually need changing I can call ahead and they already know what I need, so that they can order ahead. Great customer service and honesty.
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January 2024 by Pete Cooke
Super fast, professional shop. They managed to repair my tire and saved me $$$. Thanks, y’all!
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January 2024 by Mimi Meier
I am always scared I'm going to get swindled with anything related to my car and this experience was such a relief. I forget the gentleman's name who helped me, but the wait was quick, he got me the best deal that didn't break the bank, and when during service my phone charger got broken, he went out and bought me a new one. I really appreciate all their help!
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January 2024 by ali h
Amazing experience. Needed a flat tire repaired - Walmart Auto Center said they didn't have the equipment to lift my EV, and the dealer was going to charge $140. I asked Walmart to top off my air so that I could make it to the Discount Tire. They repaired the flat FOR FREE, and got me out the door in less than an hour (after saying that it might be up to 90 mins, given how busy they were). I had my 7 month old son with me, so I was extra appreciative of their efficiency. I can't believe I left without owing a dime - but I'll definitely give them my business when I need a new set of tires.
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January 2024 by Darrell Nelson
Excellent and friendly service. They politely talk you through everything and are very prompt with their repairs. I am definitely coming back for all my tire needs.
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January 2024 by Kalengar
These guys are great.