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June 2022 by Khoa V.
I needed to wait about 1 hour for my order. I called first time , the operator told me the shipper said she was 4mins away then I waited up to 30 mins without any pizza. Then, I called back again , the operator told the driver said she left pizza in front of my door. But I have noted down "please knock the door" , I waited in side just beside the door and there was not any knock . Besides, I also chose option deliver and give it by hand directly to me so why left my pizza at the door ??!! I needed to wait next 35mins for they make the new one. Such the worst service ever . This is my first time and it will also my last time with Domino. I bought H-E-B pizza and baked , it would much be better than it. If I could , I would rated minus point for you guys.
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April 2022 by Claire R.
Hey my pizza was very greasy, and dough was basically raw. Had hairs in my pizza...Mum still ate some though so we couldn't complain/bring back. Love the buffalo wings.
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March 2022 by Diana D.
I paid almost 30 for a vegetarian pizza delivery. I received a chicken pizza. I am a vegetarian. I called and my only choices were to get a new delivery or a credit, which obviously wouldn't include the delivery cost or tip for the next time. I wanted my money back, but was out on hold for so long I gave up. I used the corporate address to co tact them and got a computer asking ridiculous questions like what browser were you using!!!! Don't go here.
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November 2021 by Noah H.
I have been getting pizza from here for about a year and a half now never have had a problem but the last 4 times I have ordered here they have gotten my order wrong and are always late idk who they fired or hired but this place sucks now will never go here again and wouldn't suggest it to anyone I know this location is horrible
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September 2021 by PJ R.
Ordered two pizzas. Neither showed up 30 min after they said it was delivered. I called and told them I'll pick up and they said not to and on the way. 3 hours later still no pizzas. I called and they wouldn't pick up. Worse order ever!!!!
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September 2021 by Mike Hughes
Michael refused to deliver the food I ordered to my door because he refused to search for parking and wanted me to come down to find him. As soon as I persisted he told me I could call his manager and file a complaint about his unwillingness to deliver the food I paid for. As soon as I called, I was immediately put on hold and then they took the phone off the line and never answered me. This is insane and I can't believe that businesses are allowed to treat their customers this way. I will never buy from them again
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August 2021 by Jan Morris
Visiting my kids and Grandchildren in Austin. Pizzas were the perfect offering for fun and easy food all the Grandkids. Domino's was perfect...loved the pizza, delivered on time and nothing to clean up.
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August 2021 by Jared B.
Ordered a pizza and it showed up destroyed and under cooked. Manager said whatever. Don't go here
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August 2021 by Joe Altamirano Jr.
Place an order couple weeks ago wanted that same morning. Order with store on the drag system sent it to different store which was delivered next day . Got charged the $ 40.20 they kept the money !!! ?
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July 2021 by C Morrell
Worst customer serves I have ever experienced, do not order from here! My son and I currently quarantined at Dell children's, he has stage 4 rhabdomyosarcoma, on hospice, and we are both positive for COVID-19 not mention I have precancer of the esophagus so I can only eat certain things from this restaurant. Per my son's request I attempted to place an order from store # 8185 (Jorge), mind you it is exactly the same order we place at home all the time. I was not only told that they would not make my order but was met with raised voices and argumentative push back, even after explaining our situation and offering to pay extra as to not mess up their inventory or C.O.G.s ( as I have been a food service manager myself for the past 2+ years and understand how things work). At first I decided to go ahead and only put my son's order in and just go hungry myself, then thinking better of it, and realizing if this how they were handling the phone in other that I probably would not want what showed up, I called back to cancelle our order and attempt to order from the next closest location. Only to find out if was the same location only a different phone number, and again was met with raised voices. Just to be clear the only thing I was asking for was to use the garlic Parm sauce in my pasta bowl instead of Alfredo or marinara sauce as I cannot eat them. Infact, when I offered to purchase the separate dipping cup of the garlic Parm I was told those do not even exist, you know the ones we are always offered to purchase separately with any order, (ie.. garlic Parm, pineapple habanero, etc...). The complete lack of customer service and empathy are a complete embarrassment to the whole human race, come on dominos I know y'all can do better!
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July 2021 by Guillermo Covarrubias
Horrible service, workers are goffing around and don't answer the phone. COrder was ready and call to pay over phone and they never answered. Fire all those lazy workers!!! Never ordering from dominos again!!!
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July 2021 by Graham R.
I ordered my pizza over an hour ago and it's still being "quality checked." It's Domino's. I didn't order it because I wanted quality pizza. I will be ordering Papa John's for the rest of my life.
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July 2021 by K FX
they always do a great job on my pizzas and the drivers are usually SUPER CHILL!. <3
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July 2021 by Sadie Schriner
before i write this review i just want to state that i'm an assistant manager at a fast food place and i know this isn't how customers or food is supposed to be handled. I orderd food online for my fiancé and his coworkers so they could eat without waiting in line for food. i placed the order at 11:30am and it's now almost 1pm and they still haven't gotten their food. the tracker said they left the store at 11:40am.. almost an hour and a half ago and the food never arrived, even after it stated it was there. when i called them they said because it's been an hour they would have to remake it before sending it back out... which i'm guessing we will go through the same issues again. he is now having to leave his job site to go pick up the pizza and the store is only 5 MINUTES AWAY??? i know cooking the pizza takes time, but it should not take an hour and a half for 1 PIZZA!! this is not how dominoes is supposed to do business and i'm extremely disappointed. will never spend my money on this store again. i'm not sure who the manager is but they need to get their employees in check. if i could give no stars i would.
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July 2021 by No No
This was a couple months ago but the manager was closing and said we could only order delivery. I was gonna hang out at the bar next door so I asked her if I could order pick up or have it delivered next door and she said no with an attitude, offered no alternative, and closed the door in my face
