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January 2024 by Andrea Zubyk
Gerber has been amazing to me. Naturally, having an accident is upsetting. They updated me continually about my car and informed me when it was repaired. I totally recommend this body shop.
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August 2023 by Christine P.
I had a Side Mirror broken and Brought it to Gerber in Round Rock Cory and his Team was Right on it !!and it was repaired that week with the calibration done Because it was a Mercedes They are the Best in the Business !!! and We would recommend them to Everyone They are Very Honest answer Every Question Thank You Gerber
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July 2023 by anthony M
I would like to say that in this unfortunate accident that we had from someone running into us, gerber collision was a recommendation, and we are glad that we took it. The experience was beyond belief because we got the professional work , customer service, and reliability you're supposed to get from a big company. We made an appointment, took our car in, and were told it would be done about a week, and it was without any hassle or run around and the car looked good and washed;Thanks again, Gerber.
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May 2023 by Annie G.
This place is SO good. Took my car here for repair after someone backed into me. They were quick to call me after the insurance sent out the appointment request. When I brought in my car, they texted Enterprise to pick me up. My car was only there for 1 week. They kept me updated the entire time via text. Once finished, I could leave my rental there for pickup. I'm fairly certain they vacuumed the inside of my car Overall really really great experience. Quick and painlessThe folks who work there are professional and kind
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April 2023 by Nathan Jonard
They are straight up liars. We took our car in for an estimate and they started working on the car without our permission and without giving us an opportunity to see the estimate first. We asked them to stop and they refused. Do not trust your vehicle with this unprofessional and unscrupulous shop.Edit: Their response claims that Heather has made attempts to reach out and this is another blatant lie. She has made no attempt to reach out in any of the channels she has available.Service: Body & Trim
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April 2023 by Diane Hoffman
I’ve never had a worse experience with a business in Austin or written anyone a bad review. Do not take your car here if you’re going through insurance. Dishonest and unethical.
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March 2023 by T catoire
The wait was several weeks and we left with the car making noise after repair was completed. I asked if we could bring it back and they insisted it wasn’t making noise once they fixed our car.
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January 2023 by Justin Hinton
Unprofessional woman on the phone. Terrible customer service. Very untrustworthy people you feel it when you walk in.
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October 2022 by Vickie Eason
Gerber collision staff was courteous and handled my claim and fixed my car I was so pleased with there work
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October 2022 by Karen Stoler
Very responsive and fair. They squeezed me in and did what they can to accommodate me. Highly recommend this placeService: Body & Trim
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September 2022 by Eli Andrade
Took my car in to get some bodywork repair on my door and they repaired the damage within two days! Very impressed with the service.Service: Body & Trim
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September 2022 by Peter S.
Horrible communication. Calls were not returned and no expectations were established. Working with them was extremely unpleasant. They are very busy and use that as an excuse to provide a very poor customer service experience.
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August 2022 by Nina Falgout Sterrett
I arrived in a panic because I’d just pulled my bumper off and was sure I wouldn’t be able to drive the car safely back to Cedar Park! Everyone I encountered here was professional, understanding and kind. They worked me in, quickly, and got me back on the road.Service: Body & Trim
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July 2022 by Eric Pendley
Great work from an incredibly friendly and communicative staff! I worked with several different staff members and each was a complete joy to work with. The work was done in a timely manner and I was kept up-to-date on progress constantly. The work was extremely well done and all repairs perfectly executed.Service: Body & Trim
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May 2022 by Dana Twombly
I don't trust them. I went in for a broken grill cost $300 to repair which is my out of pocket expense but they won't repair it without going through my insurance company. They said we'll there could be additional damage. I just had my volvo serviced and there is NO other damage. They just want to rip me and my insurance company off.
