Dover Saddlery is a beloved shop known for its wide selection of rare items and equestrian gear. Customers enjoy exploring the store, especially the variety of women's clothing available. The friendly and helpful staff consistently receive praise for their courteous service. Shoppers appreciate the assistance in finding the right products, such as helmets and boots; staff members are knowledgeable and patient, often providing personalized recommendations. The store's location adds to its appeal, making it a convenient choice for equestrian needs. While the prices are noted as high, the overall experience of visiting Dover Saddlery is positive, with many customers expressing their love for the store and its offerings. Overall, it is a delightful place for equestrian enthusiasts to shop and seek advice.