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March 2024 by Dreanna Hill
Krystal is so sweet! She definitely cares for every person that walks in the door. She is everything customer service should be!!!They have a good range of products and they let you try it before you leave to make sure it works. 10/10!
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December 2023 by Siouxsie
The staff is always so helpful and knowledgeable about all of their products, it seems like I learn something new about my vape each time I come in. The best part is that I earn points with every purchase. Every dollar spent = 1 point, which it seems like each point is then worth $1 once you redeem, because I was able to get the Nord5 for like $40. I highly recommend this place, and you get the most out of it by being a repeat customer.
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November 2023 by Colt 45
Great deals and great employees. I frequent many vape shops and this one is actually preferable to online, and prices are veeeerrrrry reasonable
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November 2023 by Spicewood Sauceworks
The service here is amazing and the selection is great.
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August 2023 by Grant Daniels
Love this place. The staff are incredible and love seeing familiar faces. Kyrstal (with a K) is such a lovely bundle of joy.Too bad this intersection is a god damn nightmare!
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February 2023 by Stephanie Love
Always excellent customer service and a nice variety of products. I can't speak for everyone, but I've personally never had a disposable I bought here fail.
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January 2023 by donovon faheybranch
I would give them zero but that’s not an option. My friend just bought a disposable vape from here and the vape is not working at all, it’s fresh out the pack nothing on it will work. She walked out of the store To are car when she saw that it was not working she went back in to get a new one to replace the did they gave her. They said they could do nothing about it because she walked out of the store. Even tho we were parked right infront of them and they could clearly see us. She was not even out of the store for a full 60 seconds. They got an attitude when I went in the store to ask about it. This is completely unexplainable. Do not shop here, this is not the first time something like this has happened.
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December 2022 by Chris Coffin
The Manager Crystal is very personable. I always enjoy going here. Very Knowledgeable about the products they carry.
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December 2022 by bmxxmikexx
Very friendly small shop. They carry awesome hardware and have excellent service. I’ve been here with times to have been helped by all the staff multiple times. My go to shop
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December 2022 by Mike Damron
Very friendly small shop. They carry awesome hardware and have excellent service. I’ve been here with times to have been helped by all the staff multiple times. My go to shop
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December 2022 by Jacob Windsor
People working there didn’t know what they were talking about. Sold me a ridiculously overpriced piece with a ridiculously overpriced banger that just catches fire when lit??? How is that even possible??? Piece clogged after the first hit.Never going back.
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September 2022 by Ericka S.
Don't buy any Delta 8 or CBD products here, out of all the smoke shops I've been to in Austin for the past 4 years, all the disposable Deltas I tried from this place were the lowest quality ever. I never even heard of a Delta overflow its liquid up and out from its device, but somehow it happened to the ones I bought from here, especially a few hours after I bought the Affinity brand one. I genuinely only inhaled 3 smooth hits from the new device so I assumed it was okay when I first bought it and tested it in my car before driving away. Then later, after pressing the heat button or when trying to inhale it, I could feel the actual liquid burning my mouth and tongue and the sticky liquid was all over my lips and teeth...Then I went back (since it was less than 24 hours) to ask the staff if they could exchange it since it literally emptied itself out, but they said they couldn't do anything about it since it was all empty...and they assumed I finished it in less than a day....they didn't seem to believe me.. they didn't even let me explain myself.. especially the girl working (Hispanic complected curly hair) was all defensive and like "I didn't sell it to you"... like girl you're no help.. she was more defensive and condescending than actually helpful, and the guy with glasses literally had no idea what he was doing...when I literally showed them how sticky and gross the device was...and their "help" was suggested I just buy a new one and give me a 10% discount for it .....so I suggested if I could to try their gummies, before officially being done with them, and they gave me a 0.75 cents discount for them (Normal Price 20$) for the "courtesy" of what happened with the disposable.When I genuinely only got 3 hits from a new device here, before it became faulty and overflowed all the sticky liquid out. SMH. Go somewhere else for CBD or Delta because it's definitely not the "quality" as they claim to be.FYI gummies aren't as good as the smoke shops in East Austin so don't bother spending your money here. So definitely 1 Star for poor service, poor quality, and crappy policies that make locals like me drive farther to a better Smoke Shop around ATX
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August 2022 by Charlotte Oxley
I called ahead and the gentleman let me know they had the Smok Nord coils I was looking for. The gentleman I met with on arrival helped me figure out the right coil and cartridge sizes I needed, super friendly and helpful. Ended up restocking on coils, cartridges, and some coastal clouds vape juice, they have a great selection! Highly recommend, will definitely be back.
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July 2022 by Jaime R.
Found Drip City on my way to San Antonio. Really clean store with super friendly staff. I'll definitely be back!
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July 2022 by Jenny Evans
I bought 2 bottles of vape juice in the box and once I got home I realized they were old and rancid after filling my vape and tasting it. The color was dark brown. They did let me exchange the bottles for 2 other juices which after trying they weren't much better. Yall should clear out old inventory. The prices were much higher than the other place I go to as well so I won't be going back.
