-
April 2024 by Gabriela Caballero
I use East Austin Medicine Shop for all my pharmacy needs. Highly recommend to others in the neighborhood!
-
April 2024 by N
On vacay in Austin and forgot my medication at home. They had it transferred and ready for me in under an hour - an act that would take CVS or Walgreens days. Independent pharmacies FTW. Thank you!
-
December 2023 by Melanie R
Best pricing and customer service in town!
-
December 2023 by carmelite d.
Service is consistenlty horrible. Staff have an bored and tired affect, and are unwilling to lift a finger to answer a question or solve a problem.
-
October 2023 by Shark Mountain
The main pharmacist with the little pony tail allowed me to sign for my medication today, then proceeded to walk out to my car as I was pulling away. He asked to see my medication, and after he had it in his hands, he told me that I actually owed money and could not have it.Apparently, they stopped accepting my insurance, which was news to me. Technical difficulties aside, I understand. But what I don't understand is how I'm able to sign off for my medication and then have him come out to the parking lot and take it away.He also mentioned that if I had left with it they would have just billed me for it. So he knew this. So, instead of me having my much needed medication, he made the choice to basically steal it from me out of my car. I'm livid to say the least.Just watch out for this place and their practices.Edit - see below response. They accused me of stealing after I signed for my medication and left. It was their mistake. So take that as a part of their culture for what you will.
-
September 2023 by Gennifer Mehalik
I’m not one to leave reviews often, and I’m not a complainer by nature, but I just called to ask if my Rx was in stock and the guy who answered the phone was the rudest person I’ve ever spoken to, for absolutely no reason. It would be one thing if I asked something I could’ve googled myself, but that was not the case. I feel sorry for him and anyone who has to work with him, tbh, and the managers need to nip it in the bud as I see I’m not the only reviewer who has had this experience.Last time I went, the pharmacist took an hour to run my insurance and admitted she works like one day a month and should know how to do it but didn’t, so was texting coworkers who were at home. But at least she was nice! And she tried all the things! I liked her a lot by the end of it, even though my partner just had chemo and had to wait in the car that whole hour alone while I tried to help the employee by calling my insurance and being a middle-man. I wouldn’t even bring that up except to illustrate that being nice is everything.
-
September 2023 by Kyle Fontenot
Very quick and very, very nice staff! I left HEB for this pharmacy and I have no regrets. After my doc visit I go straight there and I have never had to wait long! Definitely recommend as prescriptions can be a nightmare to deal with
-
August 2023 by cristina ingram
RUDE STAFF!! Do yourself a favor and spend your money somewhere else.
-
July 2023 by Raquel C.
Cute little pharmacy with all your basic needs and then some. Cough/cold, feminine products, vitamins, child section, and pet section to name a few. The pharmacist in charge, Chris, is very knowledgeable and can make recommendations based on your needs. They are good about getting you your meds quickly and even those that are hard to find (although it might be at a higher cost). Local delivery is available within a few miles, otherwise it's a minimal charge for delivery. Most important thing about this pharmacy is that they do compounding. So if you live close or have the need for a particular medication to be compounded, this is the pharmacy for you. #supportsmallbusinesses
-
July 2023 by Sean Riley
I called them to ask when my script would be ready and learned the hard way that I’m supposed to wait for them to text. The guy that answered said it might be ready sometime today. I asked if he could be more specific and he tells me he doesn’t know, and ends up mocking me, saying that maybe I should come watch them count the pills out. Really?? When I got there I asked to speak with a manager- the manager tells me I should have just waited for the text. Lesson learned: don’t go back to this place.
-
July 2023 by Landon Clack
Super friendly staff and great selection of natural supplements and vitamins.. not to mention the fact that they are a COMPOUNDING PHARMACY! ? I always have a great experience here and find exactly what I'm looking for. Five stars all around.
-
July 2023 by jose cantu
Cris is a conman!!Deceptive !He is the profest owner.He told me that the pills would be small but when I received they were the size of horse pills ! He denied it like a coward that he is ! RUN!!!!
-
June 2023 by Scotty A.
Extremely friendly whenever I'm in there. I've gone for so long that he remembers my face and name and just reaches for my prescriptions. Always recommends the best supplements and the best way to save money.
-
April 2023 by Gloria So
Good location, easy parking, friendly and helpful staff! I get text messages when my prescriptions are ready, they always answer the phone when I call, they always have COVID vaccines available - thanks for being my go-to pharmacy for everything!
-
February 2023 by Emily K
They don't warn you ahead of time when they choose not to accept insurance. This is an incredibly disruptive practice of putting added costs onto the consumer. When you show up to pay that is when they will tell you. Their response was that I "should talk to a pharmacist to get myself educated on how it all works." That was in response to me asking them to explain to me how it all works... Very unhelpful and rude.
