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January 2024 by John Ebersole
Not really an Einstein's. Worker was kinda rude and they are missing a huge chunk of the menu.
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October 2023 by 991marileem
Einstein Bros stole $11.89 from me. Let it go you say? Yes, I would.....except! They have known about the online ordering issue for WEEKS and have not either fixed it, or shut it down to fix it. Instead, there is many, many people out there getting ripped off from Einstein. The story is, on Oct 7th I was in the area and was craving a bagel sandwich. I ordered online for a pick up at the Braker location. It immediately gave me an error. I went and checked my bank and the money was on hold, so I was hoping it went through. I went up to the cashier and she said no, they didn't have it and another worker said "oh yeah, the mobile order doesn't work". Immediately the customer behind me stated this same thing had happened to him weeks ago and he will never use the mobile ordering again. He said it took over a week to get his money back, and his was over $50!! I asked the workers what I was supposed to do, they told me to contact corporate and I would get a refund. So I left, very upset. There is no way to call corporate. They only use email which take 3-5 days for a response. Not customer friendly! So they reach out to me today, Oct 10th (Monday was a holiday), and stated they were having a hard time finding the order and could I verify some information (store I ordered from, picture of my bank statement) which I provided. They then came back and asked if I was sure it was this store and what did I order. I provided that, then told them to go ahead and keep the money. I was done with the emailing back and forth. Pick up the phone and have a conversation with me! They have a known issue that they are not fixing or letting customers know about. I saw another review on another sight where the person said Einstein was refusing to give her money back! This is theft! Straight up theft. I learned my $12 lesson. Never go to Einstein Bros but if you must, do NOT use the mobile ordering theft system.
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August 2023 by Matt Hatt
First time employees were only just showing up at 6:30 so we had to leave. Second time they had only a few options for bagels. Not sure we will bother with a 3rd time especially when the wm cannon/mopac location is fairly close.
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July 2023 by Kelsey Howell
So happy there is an Einstein finally close to home! Great bagels, sandwiches, and customer service! The gas station it’s located in has a great selection also and is very clean. The farmhouse sandwich with two eggs is our go-to!
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July 2023 by Drew Smith
Hope to see a full-size Einstein's with a full selection, but this one is great! Friendly staff, bagels taste fresh, delicious.
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May 2023 by Steve Beavers
Would not honor an Einstein Bagels gift card I was given by one of my students!
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May 2023 by Dave Smith
The younger staff there is rude and needs to learn some manners. Prices are high
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May 2023 by Joelle
Friendly staff. Inside the gas station. Very clean
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May 2023 by Brandon L.
$15 for a bagel?? What are we doing robbing people? I could've fed an entire family with that price at a local grocery store.
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April 2023 by Derek F.
Has the potential to be better. Was looking forward to having an Einstein by the house but this definitely doesn't live up to an actual Einstein spot.I can relate with the prior post. Went once and that was enough.
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April 2023 by N Wash
FINALLY!!!! A bagel place further south than William Cannon and Mopac. They have some bagels, they have some cream cheese, they have some coffee. This is not, let me repeat, NOT, a full size Einstein Bros. shop. It is located inside of a gas station but that's fine they can do bagels.
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April 2023 by JC of Texas
Nice people and fast service.
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April 2023 by Dilly
They don’t have the full menu but the basic are still good.
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March 2023 by soumya peruri
Nice location. Glad they opened one in this south area. Fresh and tasty bagels. Good service.
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March 2023 by Pradeep Reddy
Great service!
