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February 2024 by João Mbaya (John)
I lived here for a year and just want to give a huge shoutout to La’Bria, Chase and the rest of the staff. An apartment’s staff will either make or break the living experience and after moving I’m wishing I could take them with me. Through my year at Eleven they have been highly responsive and reliable.
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February 2024 by Justin Cross
Absolutely love living here! The apartments are top notch & the building has great amenities. It is great to be in walking distance of downtown too. Staff members like Chase are really receptive & go above and beyond!
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February 2024 by Soha Aslam
First of all, the leasing agents Robert and Chase were both kind, empathetic, welcoming, and treated us super well. Thank you for that!The low stars is only for the quality/cleanliness of the place. For the price this place is charging (comparable to Avenir or Alexan literally right next door), the amenities, rooms, common areas, and the overall experience was sorely lacking. We also saw a cockroach during our tour, which didn’t inspire confidence. :(
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January 2024 by Erik Holzherr
I lived at the Eleven for about 1.5 years. Amenities and views were good and it is a great and convenient location to all things downtown. The best part about the eleven is the staff and the hospitality they provide: always pleasant and professional, always helpful, and always willing to go the extra mile.
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January 2024 by Calvin Smith
Before moving here you should know there is an average of around 1 power outage per month at this apartment complex.
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January 2024 by Alex de Ayala
La'Bria and Chase in the front office are amazing! The maintenance team also keeps this place top notch. Work orders are fulfilled within 24 hours 99% of the time.Been here for over three years and happy to call it home.Any property management + maintenance team + location that is better in Austin will be at least 2x in cost of rent per month.
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January 2024 by Joseph McGonnigal
Do NOT live here. It may seem nice and everything from the outside but let me explain. First off, the in unit washer is filled with mold, ask for a new one and they replace it with another one with mold. Second, if you actually care about getting sleep, you won’t. The walls are paper thin and you can hear every single movement. You will not get any sleep and you will complain over and over again and nothing will change. 10th street behind the building also always has trucks and people going through it, often at 4am in the morning, and you best hope you don’t have an elephant living above you who walks as if they have cement feet, DO NOT LIVE HERE! biggest waste of money I have ever spent. Signed a 1-year lease and paid double my rent to break that in 4 months because I was getting too sick from the lack of sleep. Whatever you do, live somewhere else or you’ll regret it, I promise.
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January 2024 by Becca Johnson
Great apartment complex. Friendly staff. Excellent location. Good price point.Walking distance to some super fun bars, coffee shops, boutiques, thrift shops, and restaurants. Also walkable to downtown if needed (about 20 min). My favorite nearby coffee shops are Try Hard and Revival Coffee. Lovely amenities.The maintenance team does an excellent job - especially José. Super quick turnaround time.The staff also takes your feedback into consideration — I asked La’Bria to turn down the lounge music and she immediately helped. It is now my favorite place to do work (photo attached). Chase and La’Bria gave me my tour and they were both a big reason I ended up choosing Windsor over similar properties (I toured 7).They also have a cyber lounge which is great if you WFH or have guests visiting who want to work somewhere other than your apartment. Ample parking in the garage too, which isn’t the case at every complex. My apartment gets wonderful light! Overall very pleasant.A few constructive things to be aware of depending on what is important to you — the gym can get a little crowded if you go at peak hours. Sometimes it can smell like pets in the hallways, but most complexes that allow pets have that problem, it’s not specific to Windsor. Any guests visiting will also have to pay for parking, but it’s not expensive.I signed a longer lease with Chase’s help and I have zero regrets! Thank you, Eleven by Windsor!
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January 2024 by Jonathan Wachsmann
John & Jose quickly responded to my maintenance request and fixed my issue. I appreciate the fast response time, since we have guests arriving today! Thanks again for the great service!
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December 2023 by Sam Stratton
This apartment complex is undoubtedly the best place I've ever lived in, and I've lived all over the country for the past few years.First and foremost, the management team is truly exceptional. Words cannot express how impressed I am with the level of customer service I've received during my time here. Karley, La’Bria, and Chase consistently went above and beyond to assist me. Transitioning from a nightmarish living situation to this wonderful place felt like a true blessing. Karley and La’Bria were not only extremely friendly but also fun to talk to. I would frequently drop by the leasing office during my lunch breaks and daily walks just to chat with them. They promptly addressed all of my concerns, ensuring a fantastic living experience. Additionally, they organized fantastic events like pool parties and a Halloween celebration, making the community vibrant and engaging. The July pool party, complete with a DJ, margarita machine, abundant alcohol supply, and delicious food, was an absolute highlight. In terms of competence, friendliness, approachability, and involvement, you won't find a more exceptional management team anywhere else. I will genuinely miss having them as my management team. Throughout most of my lease, Chase handled maintenance, and he ensured that my service requests were attended to promptly. I've never experienced quicker maintenance support than when he was in charge. He is a great guy!In terms of location, it's perfect. Situated near downtown Austin, you'll find an array of amazing restaurants, coffee shops, and attractions within walking distance. The Central Austin area where this complex is located is, in my opinion, one of the best places to be in the entire city.The amenities here are outstanding. The pool is not only inviting but also regularly maintained. The courtyard is beautifully landscaped and a serene oasis. The recently remodeled cyber lounge and regular lounge are fantastic spaces for work, reading, or relaxation. The sky lounge offers a breathtaking view of downtown Austin. They did a large remodeling of the main lounge a few months back and added in a nitro brew coffee machine which is fantastic!If I were to rate this complex on a scale of 10, it would easily be a 9.8/10. The only drawback I've encountered is the elevator issues. However, aside from that minor inconvenience, I have no complaints whatsoever. I wholeheartedly recommend this apartment complex! You will not be disappointed and can rest assured that you are in very good hands. Trust me, I would know, having lived in eight different places across five states in the past five years.
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December 2023 by Katy Miser
I just resigned my lease at the eleven! This has been by far the best apartment complex I’ve ever lived in. Neighbors are all so friendly and the leasing office staff including maintenance are always so helpful. I recently lost my keys and someone found them outside and returned them to the office. The staff went out of their way to take them to my unit and leave them with my friend since I was out of town. The hospitality is truly unmatched!
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December 2023 by Bryan G.
Always appreciative of the maintenance staff here, in particular John and Jose. Had a small issue with the dryer alarm buzzing when it shouldn't and these two were quick and thorough in replacing it and solving the issue. The maintenance crew here does a fine job in maintaining this complex.
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November 2023 by Devon Creamer
When we toured Eleven by Windsor we got our tour by Chase Hudson. I can't tell you how much of a factor it was to rent from here because of Chase. He was super easy going, and made us feel comfortable. He wasn't pushy like so many others. Really our whole interaction made us feel that dealing with management here would be a better experience than the other places we were looking at. How true that gut feeling was. I've had nothing but positive experiences when interacting with the staff.
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November 2023 by Layne Box
I have lived at this property for around 7 years and have lived in 3 different units. The property is great! Walking distance from so much downtown and 11th St has so much going on.The office staff are great and so on top of things. And the maintenance crew is on top of their game getting things done.The community here is great and so much fun! I have referred so many friends to live here and now we are neighbors!
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November 2023 by Rachel Herschmann
This review is for John and Jose from maintenance. They both are prompt and professional. They get any maintenance jobs done quickly and with a positive attitude!
