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February 2024 by Lexi S
Taken my dearest cat here twice now and they always have been kind to me and taken great care of my baby.
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February 2024 by Jonathan Luers
I‘ve brought my Labrador twice to this clinic. The latest time he had rapid breathing and was in distress. They sent me home after because they had other patients that had more serious problems and couldn’t have a vet look at him for hours. I would give 1 star but the front desk staff was nice and the waiting room was clean.
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February 2024 by Regina Stuart
This place was amazing & I'm so grateful for their kindness. They take good care of the pets & the parents! We had to put our sweet baby down because her injuries were too severe, & they even sent me a sweet sympathy card. They're 24 hours & I will definitely recommend them to anyone who needs a good vet!
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January 2024 by Daniel Lim
I wish I could rate them zero stars. Take your animals to another group! Trust me as someone who used to be a "customer" for 10 years.They need to learn how to provide patient first care and lead with empathy and compassion. For over 10 years the RR location was my listed emergency vet, and after interacting with this south location, I will never return to this emergency vet group again.Look at the other company around the corner who actually care for their patients with love and compassion.
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January 2024 by Brad Barnhill
Honest vet that didn't try to charge us as much as possible when our dog had a possible broken leg.
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January 2024 by Bernie Cook
The hospital staff was nice but the cardiologist they use was awful. Didn't contact me with contact info provided, ran my dog out of meds, their pharmacy never called as their email says they would and when I called the cardiology office upon reopening they seemed to have no idea what was going on. End result my dog died. They don't care. Worst veterinary experience ever.
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January 2024 by Mo Ratel
I have been here at the hardest times. The staff is amazing. They're very supportive. They seem to know all the right things to say. They are so caring. I don't think I could do what they do. I appreciate them so much.
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January 2024 by Steven Melendez
very caring for our fur babies
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January 2024 by Nickie Hinojosa
Went here a couple of years ago. Basically if you don’t have money to pay for your pets care they will do it but you have to surrender your pet. They asked me to surrender my pet after paying $700 never will I take my pets here again very untrust worthy
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January 2024 by Robert O'Brien
Took great care of our Border Collie after she had seizures
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January 2024 by Karen Fredd
Sick cat needed care on New Year's Day, which was a Monday. Lobby wasn't crowded around 1pm, but there was an hour+ wait to be seen. Staff was friendly and caring. Treatment plan was drawn up after exam, and deposit was required (full amount) before leaving our cat. Unused amount was refunded when we picked him up on Thursday. Emergency care is expensive, and cat was very sick. This was the only Emergency vet open within 40 miles.
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January 2024 by Kalin Ybarra
This place saved my cat. She had an internal blockage. It is expensive and took a few days to figure out what was going on, but once we had a diagnosis she was in good hands. They have payment options as we.
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December 2023 by rebecca shapiro
They were very kind and caring to me and my pet. While I had to say goodbye they were even more kind. Could not recommend enough . Thank you to all the staff I know goodbyes are hard on you just like the owners.
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November 2023 by Dayna Salter
Very efficient triage and caring vets
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November 2023 by Courtney Keller
I’m so thankful to the staff at CTVSEH for taking care not only of my pet, Brigitte, but of me too last Halloween. I had called and they told me to come in immediately. Within thirty minutes, we had a diagnosis and made sure Brigitte had a peaceful passing in their private room where I could spend time with her before her last moments. Brigitte passed at 15 years old from heart failure but thankfully was not in pain because they were swift in their care. I will never forget my experience with them and I am so beyond grateful that they were available to tend to Brigitte. Should I adopt a pet again, I would not hesitate to bring them to this facility again for urgent care. I am floored by their compassion, professionalism, and their kindness to me. They not only sent me a card offering their condolences but I also received a paw print of my best friend that I can cherish forever. Thank you again to the staff and Dr. Gabrielle O'Garro, I am so grateful for you all. ❤️
