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March 2024 by hector larios
Reserved a vehicle, got $30 Uber there. When I showed up to pick up my vehicle the worker informed me he just rented out my vehicle.Will make sure to avoid this location at all cost, poor
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January 2024 by Garth Weamire
I arrived 10 mins before they opened and the rental agent let me in and I got on the road by the time the location was opening. Great service!
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December 2023 by Daniel Goldman
Lexi is amazing and was super helpful throughout my entire 1 month+ insurance claim.Highly Recommended! Customer service is not yet dead folks
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November 2023 by Louis Wheeler
Quick in and out
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November 2023 by COPPER
Lexi is great. Going through insurance was complicated. However, she made it smooth and pleasant. Great at her job!
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October 2023 by Amy Cone
This was the best experience I've ever had with a rental car company.Every person I interacted with is kind, thoughtful and helpful.The team on Hwy 290 in Oakhill is wonderful and a sparkling example of how to interact with customers.Thank you!
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July 2023 by Peter Villanueva
Our experience with renting a vehicle with Enterprise this past weekend was nothing short of spectacular. The vehicle was clean and comfortable as well as so happy with how accommodating they were with letting us bring our dogs and not having to kennel in the backseat (making sure to lay a blanket down to maintain cleanliness) as well as the sweet girl that helped us on Friday. I didn’t get her name but she had brown hair and her customer service was amazing.
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July 2023 by jason parker
Lexi was great. She was helpful and personable. She made the pain of a thousand dollar rental more bearable
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June 2023 by Kelli Vecera
Lexi is outstanding. She remembers names and preferences and is always pleasant and cheerful. I don’t recall having better customer service anywhere. What a wonderful surprise!
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June 2023 by Jan Darnell
The customer service here was amazing. I was in a pickle of a situation due to holiday travel and even though I didn’t know the policy of out of state drivers needing a credit card to rent. I understand the policy and still received assistance from Enterprise. Lexi helped me out and was able to at least give me a lift back to my sister’s apartment so I could find other means of travel. Lexi took the time to look up any other options I may have. Even though none of them would be ideal, I still felt the initiative to help was there and felt comforted by it. Setbacks can be frustrating but I felt empathy from Lexi and the driver was super pleasant conversation on the ride back. I know if they could have given me a car, they would have. Thank you for trying!
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May 2023 by Cliff Robinson
Lexi was excellent with a rental that wasn't typical.
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February 2023 by John Mead
Graham is phenomenal! Helped me out big time. Highly recommend just talking to him
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December 2022 by Ian Dorch
Easiest and fastest experience ive ever had with rentals, sandy and sebastion are killing it
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December 2022 by Amber Parker-Collins
Thank you Sandy! Seldom these days do I even get to say outstanding service? Not often. From my first phone call with this location I have had great service. Dealing with insurance and rental cars is always a pain but Sandy has made it great experience. This will be my go to location for rental cars in the Austin area!
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December 2022 by San W
Service was fantastic. Sandy has great customer service skills. She really cares about the customer. I say give that lady a raise. It is well deserved.
