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February 2024 by Carmisha Payton
Claudia & the store manager are great! They went above and beyond to make sure my needs were taken care of!
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February 2024 by Kelsie S.
The Assistant Manager, Rami, was extremely helpful! He answered all of my questions and helped me understand all of the processes that go along with rental vehicles (I had never rented a car prior to this experience). His customer service was above and beyond and he even worked with me and my schedule and allowed me to come in a few minutes after the store was actually closed. I really appreciated him and will continue to rent cars from this specific location any time i might need one. :)
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February 2024 by Dianna Ponthier
Joy Armstrongi sure enjoyed drive that suv while i had itthank youJoy Armstrong
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February 2024 by Benjamin Dickerson
Eric was great. Very friendly and professional
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February 2024 by Robert Guerra
Dont let them Fool you..Just as bad as Walmart...I called days in advanceTo assure no problems...Wrong everthing wentWrong...HORRIBLENEVER AGAIN
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February 2024 by bennett krantz
Unparalleled customer service. Claudia was incredibly helpful, friendly, and had an amazing energy about her.
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January 2024 by Omar Alakhras
Great customer service and seamless process. Javier specifically was extremely helpful.
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January 2024 by Yolanda Ramirez
I got a free up grade on the vehicle. The staff worked quickly to get the car out to me. The staff was very professional and courteous!
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December 2023 by Kara Baker
The Enterprise Rent-A-Car location at 10010 Manchaca Rd is awesome! They are so quick, professional, and friendly! I was grateful to be in and out so quickly, while able to rent a car I actually wanted to drive.
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December 2023 by Gunnar Teltow
Rental through AAA while my car was at Classic Collision for repairs. It was a very smooth, pleasant experience! Claudia was super friendly, knowledgeable, and even shuttled me to and from the shop. Very happy and would highly recommend this Enterprise location.
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December 2023 by Destiny Soza
Claudia, rami, and Connor were excellent! Rami worked with me on my deposit and it got me through the week! It’s almost rare to come across exceptional customer service these days? but I loved the employees here at this location! They were patient and understanding. I will definitely be back in the future ? thanks guys!
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November 2023 by nathan delgado
don’t go here. i called on the 14th and they said nothing is available until the 20th, i answered a few questions, the insurance made my reservation, my car was a total loss, and my car has been in the shop since the 31st of october. they did not have a car for me when i called this morning to ask. they said they didn’t have any information down and there were no cars available. it’s been over 2 weeks i can’t get job interviews, i can’t pay rent, i can’t buy groceries, and now i can’t see my grandmother who has stage four cancer for thanksgiving bc someone didn’t do their job. i may never see my grandmother. plz do better, your job actually does effect other ppls lives. do your job correctly or quit.
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November 2023 by Kimberly Bukowsky
Always well taken care of and employees go out of their way to accommodate any requests you have. Will continue coming to this location for all me rental car needs.
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November 2023 by Jonathan C.
Here is my story... Got hit by another driver. Their insurance (Liberty Mutual) has to pay for my car repair (their fault). Had to take my car to their car repair location down way South in Austin. Liberty Mutual is paying for my rental car. They use Enterprise. So, no choice in the matter for repair shop or rental location. Enterprise picked me up from the repair shop. Nice! Brought to their location to get my car. They did not have a car in the class that I was told I would get. I got a beater. It was bad. That's all that they said they had. It was yucky. I needed to go, so I took it. The next day, I called back and spoke with Javier (I think one of the managers). He apologized and told me to come in and they would get me a different car. I came back, Javier greeted me and had a nice young man help me out. I apologize, but I forgot his name. He was super nice, thorough and friendly. Got a much nicer and safer car than the first one. So, a negative be experience at first, fixed the next day by their manager. They apologized for the lack of cars available the previous day and did their best to make it right. I am much happier now and appreciate their service and fixing things. So, if you have a legitimate issue, be nice, be calm and discuss it with them. They will do what they can.
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October 2023 by Zack B.
Gave me a car with expired tags- rented in october, tags from Jul. may have been up to date but not on the sticker. Charged me 25.00 service charge for 12 dollars worth of tolls. Trash. Rent a car anywhere else but enterprise.
