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October 2024 by Tom Hatcher
The condition of my room was extremely poor -- stains on the bathroom countertop, bathroom cabinet drawers wouldn't shut, some sort of stain in the bathtub, refrigerator doors had dents in them, top of refrigerator was stained, smoke alarm was missing, inside of end table drawer in bedroom was stained, lamp on end table in bedroom was very worn (paint was chipped), and the bed sheets did not appear to have been washed. The hallway to my room didn't smell good. My son and cousin were in two other rooms and they told me of similar conditions in their rooms. I will NEVER stay at another Extended Stay America, and I will do my best to ensure that everyone I care about doesn't either.
Rooms: I stayed in room 227. The condition of the room was extremely poor -- stains on the bathroom countertop, bathroom cabinet drawers wouldn't shut, some sort of stain in the bathtub, refrigerator doors had dents in them, top of refrigerator was stained, smoke alarm was missing, inside of end table drawer in bedroom was stained, lamp on end table in bedroom was very worn (paint was chipped), and the bed sheets did not appear to have been washed. The hallway to my room didn't smell good. My son and cousin were in two other rooms and they told me of similar conditions in their rooms. I will NEVER stay at another Extended Stay America, and I will do my best to ensure that everyone I care about doesn't either.
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October 2024 by Brad White
Room and hotel were very sketchy. I didn’t see any roaches, but I would have expected them given the hotel and room conditions. Floors in hallway were visibly stained in multiple sections. Bathroom door wouldn’t lock and bathroom tub was in bad condition, kitchen area counter was chipped. Noise from highway was a bit unbearable. Not recommended unless you just need cheap. Area surrounding the hotel was a little scary too.
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October 2024 by Elsie Dubal
God bless you. Good prices!!!
Rooms: They offered me a very nice apartment.
Safety: The location is safe and quiet.
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October 2024 by Kimberly gray
Absolute HORROR!!! this place is BAD. DISGUSTING. FILTHY. UNSANITARY. DESPICABLE. GROSS. DISEASED. HORRIFIC. To say the least, but at least we had a basketball ??♀️
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October 2024 by Carlos Martinez
I should have seen the reviews before staying here. I just wonder how the company/management even rent this hotel. It is completely nasty! Won't ever stay here again. MOLD, COCKROACHES, HAIRS, HOLES, NO SMOKE DETECTERS, STAINS ON SHEETS, FUNKY SMELL, NASTY MICROWAVE, FRIDGE. YOU NAME IT! Can't even believe house keeping doesn't say anything or they are just as dirty as the management! I hope people see this review and will stay away from this hotel! - 10/17/2024
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October 2024 by R E
Hotel dirty, elevator not working, and strong smell of Marijuana. Definitely not even considering booking in this hotel or any other extended stay America.
Noteworthy details: Dirty.
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October 2024 by Sylvia Reyes
First room was far worse than the second one we got. First there are no queen bed. Rooms are dirty, old food containers and garbage under bed and sheets were dirty with dirt and hairs. Let’s not talk about the roaches on the wall, mold in the fridge and dust so thick it looks as if it’s been 6 months or more since they dusted the head board, night stand, lamp and tv. The outside looks very nice but inside the rooms are not clean enough for guests. We had already reserved the room and couldn’t get a refund.. Completely unacceptable! Worst experience ever!
Rooms: Rooms are big and spacious too bad they aren’t cleaned.. Old food containers and garbage under bed. Only one garbage can in the kitchenette where the fridge was full of mold and water.
Noteworthy details: Roaches, garbage under bed and dust so thick.soap around tub
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October 2024 by Cam the not-so-great
Lets just go ahead and just rip the band aid off on this one...
They get a solid One-Star rating.
The location is good
The Service was Meh. Front desk clerk barely spoke English and really didn't care.
The grounds of the property were overgrown and there was trash around the entry doors and in the parking lots.
The hallways smelled like marijuana
The room Stank of Urine and Marijuana
Carpet was worn down
Curtains were basically tacked on to the wall
Even our dog didn't like it
We promptly left and requested a refund from Hotels.com
Not staying here again.
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October 2024 by Daniela Arambula
Horrible place. Dingy, smelly, deteriorated. Hoped for a lot more, but.... got what I paid for.
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October 2024 by Haley Yates
I went into the stay at this hotel with low expectations. I understand that getting a cheap 18+ hotel doesn’t yield the best results and have stayed in “bad” hotels because of this before. This hotel however was truely unstayable. The outside smelt like cogarette smoke and the inside of mold. You could see mold everywhere. Nothing in the hotel was clean, stains on all carpet almost none left clean. The base boards were carpet and not only were they coming off but unravelling and left all over. The counters were not clean when we arrived. The bathroom was worse with burn marks on everything. The bathtub had stuff all over the bottom (toothpaste and grime). We just left and have bed bug bites all over us. The doors had cracks all over them and felt genuinely unsafe. The hotel is also located next to a highway so be prepared to listen to loud cars all night. Luckily, we were there only a night. I wouldn’t recommend anything past that nor would I really recommend it at all. Pay the extra money for somewhere else.
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October 2024 by Aalec O'Donnell
Terrible! Don’t know how I missed the bad reviews when booking but to say we were extremely disappointed would be an understatement. Upon arrival, the first thing I noticed was that the hotel itself smelled. Then, driving around to the back, the grounds were very unkept and no signage on the buildings. No signage upon entrance to find our room. Smelled in the hallway and felt musty. Rooms were missing numbers. Once in our room it also smelled. Curtains were off the hooks and dusty. The refrigerator was rusted. The office chair had a hole in the mesh of the back. It was very unpleasant. Luckily I was able to cancel for free and get a refund through Booking.com. The only positive about that experience was the gentleman at the front desk. He was very nice and then apologetic upon my departure.
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October 2024 by Ryan Leibering
Not sure how this place is passing health inspection. Didn't stay here, delivered food to a handicapped individual stuck on 3rd floor.
Ceiling is pouring water on a sunny day on the 2nd floor, elevator doesn't work, black mold on walls and vents
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October 2024 by Caroline Benitez
DISGUSTING ITS NOT EVEN THE WORD
Zero stars 00 !
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October 2024 by Lucillo Guerrero
Needles dirty tables couldn't even toilet rolls that was fresh they was stains all on it !!! 2 pillows dirty blanket! TV in other room husband's check 4 rooms vents dirty vents .....!!!! Close this down.. the place was very promising on the outside it looks like it could be a potential for a better owners... I'm a true austenite.... And I'm sadly disappointed...........
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September 2024 by Erica Cardona
Horrible! Listen to the reviews and stay away from here. Elevators were out the the staircase was nasty and full of trash the smell was horribleon my way up, got to my room, and omg, it was disgusting!! Nasty floors and dirty tubs smelled so bad. I did not stay. I requested a refund. Stay away!
