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March 2024 by Oli Hoffman
Solid asl, I always come to the optometrist next door and then to eyemart express, the entire process always takes me less than two hrs and it’s pretty much the cheapest u can get in Austin in person. I always put my friends on to this place because here you don’t go broke trying to find good glasses, and the process is soooo fast. Might I add, the optometrist next door is literally the BEST he takes like 5 mins no joke
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March 2024 by Justina Hunter
Eyemart Express was great. They helped me in every way possible, from helping me understand what my insurance paid for, to picking my frames. They were very patient.
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March 2024 by Byron Jackson
I was seen by an optometrist at 830, placed my order by 1030 expecting glasses the following day at noon. (An hour before my flight) I recieved a text at 430 that the first pair was ready. Then a second text at 5. (2nd pair ready) Quality, price, and same day service was great!!
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March 2024 by phillip olive
Lady was irritated to be talking to me and directed me to a M-F customer service line on a Saturday instead of helping me with my warranty replacement. Called the Round Rock store and they were glad to help and replace my glasses. Do not go to this store. They don't really want to help you.
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March 2024 by Debra Rose
Great service helpful with choosing items need on glasses answers questions for you
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March 2024 by Benjamin
Fast service for last minute appointment and thick lenses. Great deal for 2 glasses at $237 total. I remember around 2018 I paid almost $400 for a pair of glasses. The young lady that assisted me was very pleasant.Pickup only takes about an hour to boot.Great experience!
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March 2024 by elliot oliva
They has my glasses made in 7 minutes. I was very impressed!
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March 2024 by Lila Karen Hyde-Savoy
I’ve been going to the location on 5775 Airport Blvd for years. One of the employees was really rude to me and hurt my feelings. I didn’t complain to management but, I did write a review. A few days later the manager from the store called me to see what happened. I told her what had happened and she was really apologetic. I went to the store yesterday after about a year and some months to get new glasses and she remembered me even though I’de written the review a year and some months ago and she’d only spoken to me on the phone when she’d asked me about what had happened. Again it was over a year ago. I was surprised! She help me throughout my shopping at the store for glasses. She even honored a promise that she’d made to me and more. She was fantastic! And she was very patient. I want to thank her for everything! Thank you Ms. Crystal McAnally your appreciated!
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March 2024 by Denisse Gomez
Very fast and they speak Spanish
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March 2024 by ismari gomex
Excellent treatment from Crystal, good prices and the lenses are ready in 1 hour.
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March 2024 by Cheryl Ochoa
This Location was so helpful! The General Manager was the reason I can see clearly and not have to worry about headaches from wearing broken glasses. Really appreciate the fact they were able to help me in such short notice. The ladies were lovely and I will be returning in the further to get my glasses from here ♥️
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March 2024 by Miguel Arias
02/17/202412:22 PMThey need to improve their costumer service….We called for eye exams and new glasses,I ask them if we need to make an appointment,they said no…just walk in …26 min later I request an eye exam and the guy behind the desk told me to come back next week cause he’s really busy…what???I explained to him I just call asking for info about it …he didn’t respond at all he ignored me…Well thank you dude…I think this a sign I better go to Lasik clinic..
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March 2024 by MCK V
Took another 2 hours 2 finally sit down for my frames.
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March 2024 by Janie Ontiveros (AriesJ)
GREAT customer service and the pricing for my glasses overall was so affordableMy agent helping me out with my buying process was amazing ? Thank you!
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March 2024 by Michaun M
Krystal is the Mgr, and she was so helpful,and easy going with the whole process.She was genuine and that's tough to get these days. I'll definitely drive the 50 min to that store versus one 20 min from home.
