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December 2023 by Sav Williams
This location is very ghetto unorganized rude employees especially management. Never have change majority of the time i have to leave my items in the store because of it!
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August 2023 by Valentin V.
Terrible service the manager I'm not sure what she is constantly tells customer off and then ask them to leave when you tell her something back and when you ask for the corporate number she doesn't give it to you it's always a problem with that lady
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July 2023 by Nena Rodriguez
I’ve contacted my lawyer and corporate because I went to this store today and was accused of stealing because I grabbed my phone out of my purse because I received a call!! I was told by the rude no hair manager that I shouldn’t have put my hand in my purse if I didn’t want to be accused of stealing. I work hard for my money and I do not need or want to steal from anywhere!! I asked her to check her cameras and point out to me where her or the other employee that was following me seen me put something in my purse she refused to. She then asked to see inside my purse which I let her because I have nothing to hide. I will never shop at this store or any other family dollar store again this is bill and it was embarrassing!! My lawyer will be in touch
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March 2023 by Shawna B.
If I could give them zero stars, I would they hardly had anything that was a Dollar like people who are struggling and trying to go and get some thing for food and stuff. They were over price kind of like dollar general but the worst part was the isles were super small. They had one person on check out and he was a dick and the other people that finally came to make another check out weren't doing anything about how Rude he was when it was his fault that he couldn't find the items that was like about five items that I wanted to take off because things were overprice and when I added them together it was over my budget and he was being a dick right in front of me and was like she was trying to take off 15 different things and started complaining and I was like you know what never mind and I was like what a dick as I walked out
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March 2023 by Chanel T
I went into this store (as I always do) with my purse (backpack) and tonight the Chinaboy tells me to leave my purse at the front. Nope not my purse. I went in to buy light bulbs and bleach ONLY. So the entire time he is talking cramp I told him to call Ms. Megan because I always have my purse. Anyways I feel like he racially profiled me and I will be calling corporate to report it. It’s not cool and it was embarrassing to be arguing with a guy that’s a “manager” about MY PURSE. I ended up not even purchasing any of the items and took my money elsewhere.I opened my purse to show him it was my bag dude see Clorox wipes and says “see look at those wipes”. Duh sir it’s too much going in the world to not keep them. It’s not what you say it’s how you say it. I am a working woman at the end of the day. DISCRIMINATION IS ILLEGAL
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August 2022 by Anita D.
The family dollar in Elgin is the dirtiest Family Dollar I every seen. It looks like no one has ever cleaned here.
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July 2022 by Mike Holmes
The only reason I give it 1 star is just to vent. The place is a disaster and the customer service is a joke. Nobody is wearing a mask. She was so very rude. Patsie Ann or something like that. Should be fired.
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July 2022 by Alexandre “Daddy Dragon” Ryuu
After their face-lift... It has gotten better..Although they were out of stock for a lot of items that day.
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February 2022 by Jessica R.
This store has really bad customer service. I don't understand how an employee can purposely make a customers shopping experience bad. Very disorganized as well. Items were on the floor. I wouldn't recommend shopping here.
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February 2022 by D B
The manager was very rude not going back here again.
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January 2022 by Steven Mantz
Friendly staff... Usually has what im looking for
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December 2021 by Sam Knight
Nice selection, great prices.
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December 2021 by Samson Sterling
Friendly and helpful staff.
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December 2021 by Mordi Gaming
Workers are always stoned and on somthing
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September 2021 by Patricia Villa
It's currently 9.17am, the doors are locked and they refuse to answer the phone. I know they are in there because there is a family dollar truck being unloaded as we speak
