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February 2024 by GapsandNapps
Disclaimer: I'm not a Farmers customer.I was just searching for black owned insurance companies so I can switch my coverage from Fred Loya (which I've been with for far too long and tired of lining their pockets). I was attracted to Farmers by the ratings. But after reading the review responses provided by the "Owner", I'm displeased in the amount of typos in EVERY SINGLE RESPONSE. If they cant take the time to proofread a review before its posted on Google, why should anyone trust them to create/maintain their policies...
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January 2024 by Carlos Smith
Excellent price for services etc!!!
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March 2023 by William King
The Reginald Mahadeo Agency is the right choice to service your insurance needs. They are very professional, courteous and straightforward. They will do their best to get you the best deal possible. I was assisted by Maria Velez who is was nothing short of amazing. I had recently switched over my renters insurance from State Farm to Farmers and was having difficulty obtaining a refund that was due to me from State Farm. Maria came to my rescue and needless to say I got my refund. If you are looking for insurance and want a agency that you can trust, go see Maria and let her and her fellow team members take care of you. Thank you again for all your help.
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February 2023 by stanley Muhammad
Reginald Mahadeo insurance agency. Professional and knowledgeable. Greta environment for up and coming looking for great career.
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February 2023 by Frank Shoemaker
Look elsewhere to hopefully be appreciated as a loyal and model customer.I've been with these guys 7 years and while it's been pretty easy dealing with them I'm now looking for new options. 7 years no violations, no accidents, no claims and no payment issues yet my rates just jumped by hundreds of dollars. Called to ask why and to see if we could do anything about it being I've been loyal to them but nothing... Rather upsetting knowing even though you're a model customer you still get shaken for more money. Times are hard and crazy right now and to have your rates jump so much without cause is really disappointing.***Update get a call about the review I left and finally seem like someone kinda cares. Nope just got ghosted and nothings changed. Their new slogan should be "Farmers, where we care more about Google reviews then longterm customers"...Changed to progressive and setup a new policy for almost half the price. Thanks farmers ?
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February 2023 by Lee Ann R
Beware. If you let your policy expired and you had paid in full, but were choosing not to renew because they were charging almost 80% higher than market for the same coverage. There is no requirement in the policy documentation on what to do if you do not want to renew. But they will tell you they can not cancel without a form filled out and a copy of your replacement insurance company.....what the heck!!Have filed with the General Attorney and Texas Insurance Board ...we will see if that helps.
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February 2023 by Ken Robinson
Very swift and personable service when calling, ad-hoc, to make a change to one of my auto policies. Maria Velez!
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February 2023 by Aztec Storage
Deanna is by far the best agent we've ever worked with. She gave us phenomenal customer service the entire time! She willingly helped us with all our questions, going above and beyond to help us. She's an amazing agent for Farmers Insurance. If you have any insurance-related needs, definitely be sure to ask for Deanna.
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February 2023 by Travis Hamilton
I had to file a hail damage roof claim and the first pass through was dragged out and ended in a rejection (with some serious frustration at the lack of communication from the Farmer's adjuster). I managed to open a second claim and requested a new guy who ended up being a rockstar. The claim was approved in under a week.
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February 2022 by Tom Nichols
Very helpful and responsive. Efficient and friendly service.
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February 2022 by Bob Goodfellow
Very professional service and quick to answer my questions!
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January 2022 by John S.
Honestly, this review Is for the company that this agency represents, namely Farmers Insurance. I am writing this review because my wife's car was hit by one of their insured. Both the other driver and Farmers insurance accepted responsibility and we filed our claim. The Farmers adjuster actually helped me in preparing the claim and taking photos and videos. The adjuster kept in contact with me and returned my calls and Emails promptly. The adjuster never tried to get the auto body shop to cut any corners and paid for repairs not readily evident in the pictures and original estimates. I was totally impressed with this company and how they stood behind their client and treated us with respect all the way throughout the repair process. The adjuster's name is Yuri (pronounced Judy) Masteller.
