-
February 2024 by You
Awesome staff!
-
September 2023 by Jesse F.
I've been waiting outside for over an hour. The business is supposed to be open but the door is locked. There are a few of us waiting. Highly unprofessional in my opinion
-
August 2023 by Dave C.
Great lab, Nikki and Michael were both very helpful and professional. I didn't know much about some of these lab tests and they were able to answer all my questions in detail and performed the tests very professionally. Thanks for your help.
-
July 2023 by Melany Whitsitt
Beware of this place if you need results fast. This place used to be extremely fast and reliable. We have used their services many times over the years. My husband went in as an individual last week on Monday morning for a self pay hair test. Results normally are back in 1-3 days. It is now Wednesday of the next week (7-8 business days later) and still no results. He called last Friday, 4.5 days after the test and they promised to call him back. This never happened. We are still waiting. I only recently found out the lab had changed hands and become less reliable. If I had known this beforehand; we would have chosen a different lab to use. Time is money and no one makes any while they are waiting.
-
July 2023 by Riley Whitsitt
Terrible service I went in on a self pay basis and was told 2 to 3 days and here we are 8 business days later without a response and 155 dollars later.. I would never use this place or have any company wanting a result in a timely matter use this company. Terrible Terrible service. won't answer phone or return calls.
-
May 2023 by James W.
WORDT CUSTOMER SERVICE EVER HAD TO. SEND 5 emails both time to get my lab results back they do not send unless you harass them. Never again using this service.
-
February 2023 by Kirstie Jenkins
Does not answer or return calls. Staff gave different prices and different expected result dates. Toilet was broken and disgusting. Did our DNA testing in lobby which seemed unprofessional and unorganized. Past the 10 business days for results, no email and won’t answer phones to get update on results. Left 2 messages without response. Would not recommend or use again. Would give zero stars.
-
January 2022 by Kat T
Ther first couple that ran this place was amazing and very professional and quick. Then they switched staff. The new people are slow and more interested in chit chatting than doing their jobs. Me an my husband were the only ones getting a hair test and they mixed up our hair because they weren't paying attention. How do you mix up samples done by two different administers. Also, they opened up 30 minutes late.
-
December 2021 by Gavin iii
This is the best place in austin to take a drug test, the staff is very professional, Mike is an Allstars and deserves a bonus.
-
June 2021 by Nick Tucker
This is the best testing place ever. Brennan and Emily are just adorable and Leanne is witty and funny. They're all very nice, courteous and timely. I would recommend this place to everyone who needs lab services done whether follicle and paternity tests to a simply drug test. They're all just plain fantastic here! Great job team! ?
-
May 2021 by Caleb Cox
Very fast. Very informative. Very kind. $40 5 panel.
-
May 2021 by Clarissa Arreola
Got my pre employment drug test here, staff was friendly and fast!
-
May 2021 by Moses Salinas
This is the Fastest drug & DNA testing site around, hands down!
-
March 2021 by john novela
The test was a great place to be, the workers were very nice and patient and great to talk to, fast and easy testing with no problems at all.
-
March 2021 by Rich
Great Service. Quick and Responsive. Highly recommend if you have any testing needs in Austin!
