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October 2023 by Michaela S
UPDATE - Joe and Michael were great in resolving this issue. Thank you both!Baffling. I walked in at 6:01 as a hotel guest who needed something printed. The woman working told me “we’re closed” and refused to give me my finished product. She suggested I email the store to have it shipped… absurd. No flexibility to customers despite me being on-site one minute late. Would not recommend- get some customer service skills!
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August 2023 by Kaniyah Moore
If I could rate it 0 stars, I would. The manager Michael Garza is indeed a racist, and some of the staff is very lazy considering the office space is like 2 feet located on the 6th floor with little to no traffic of customers.
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June 2023 by Jennifer b.
This company is completely incompetent!!! For THREE DAYS I contacted customer service and NO ONE could fix an address correction. Finally on the third day of not being able to deliver the package, FedEx contacted me to fix the address. The next day I contacted them to make sure it had been fixed and they didn't even put the correction in!!! Even though they called me finally to fix it!!! Use amazon!!! Do not use fed ex for anything they are completely incompetent!!!!
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September 2022 by Jonathan VanBuskirk
Expensive. Misleading.See picture for details.Located on the 6th floor of Marriott.
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August 2021 by Blaze Banyan
This is NOT an actual FedEx location. This is a contractor set up with FedEx. If you use them, you will be charged a handling fee. I found this out the hard way after paying for parking and walking up there only to turn around. The handling fee is such a ridiculous amount that it cost more than the package I was trying to send with shipping rates.
