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October 2025 by Nolan Shedd
Worse customer service half the people that work here don’t know basic plumbing parts. Lady couldn’t leave her desk to show me where a part was.
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June 2025 by Angel Rojas
These guys always save the day. Kinda wish they were open during the weekends as well. But still managed to find the part that i needed. That not even google could find for me, the salesperson Gaylon Bowser, knew right away as soon as i gave them a rough idea of what the part looked like. These guys Rock.
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June 2025 by Nathan Pinkerton
Awesome people here..very friendly an willing to go the extra mile to help you find whatever parts you need!
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May 2025 by Gabriel Spaulding
Best plumbing supplier hands down. Has my stock ready for pickup. Has knowledgeable employees. Has their systems down for a business
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April 2025 by Michael Johnson
Michael, writes. From: Johnson-Powers Construction
We have worked with Fergusons since 1997. We have worked with many people from the showroom to the order counter. Our favorite person is Tim Venable. He has always been able to get the products we need for our customers. If there is a chance it is not available he will find a way to resource it. He is our go to Guy.
Thank you Tim. Always, doing a great job !!
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January 2023 by Sata Sathasivan
Helpful staff help with the selection of right components to fix your plumbing issues.
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December 2022 by Emperor XLII
A little hard to navigate to, but very helpful staff, and wide selection of plumbing parts in store.
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August 2022 by Art Achariyakosol
Google maps takes you to the wrong place.. basically across a ditch and barbwire fence in-between. Customer service is good and they have better prices than big box stores
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November 2021 by Rawbi Tsunami
Awesome, they sell to the public
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September 2021 by William Hohl
Don't waste your time - I tried calling three times to get someone to answer a simple question of whether they sold PEX pipe. I got to listen to their canned music forever and no one bothered to pick up. Clearly not staffed well.
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June 2021 by Tim McDaniel
I'm just a retail counter customer, but they were exceptionally helpful in looking for a replacement part.
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March 2021 by David Y
Please learn how to run a business and especially how to update Google hours when YOURE CLOSED WHEN IT SAYS YOU ARE OPEN!!!!
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March 2021 by Erik Swan
Driver on i35 had plastic bags hang on for dear life on the back of truck when I passed him on the interstate tried calling office went to voice mail should hire drivers that care
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December 2020 by NONAME 23
Terrible customer service.I came in to buy some copper fittings and when i asked about the price for a 1/2 copper slip tee the guy in the counter looked at me like i was crazy and just replied saying “ I don’t know” like i was asking him the equation to solve world hunger or something. Don’t get why people are so rude. Please find some employees that actually care about what they’re doing, and don’t have such a bad attitude towards customers, 2 other people walked in and got the same horrible service.
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November 2020 by OTL Fitness
First let me say I am no plumber. I know nothing about it and I envy those who do. I am a small business owner and try to do small fixes myself, when I can.The first time I needed supplies I went to Ferguson with the assumption they would treat me as someone who knew nothing (which I didn't) and would try to oversell me parts or not help at all because I didn't know anything.My experience was the exact opposite. They were extremely helpful and answered all of my questions.Today I called in to ask about a part I needed for the toilets in our business. Not only did they look things up in order to help me, they told me I didn't need the part I thought I did and helped me fix it without buying a part at all.It may say counter productive to not sell the customer, but their honesty and helpfulness have made a customer for life out of me. Building trust is an art that has been lost. Thank you, Ferguson, for putting your customers first.- David de Leon (Owner at OTL Fitness)
