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November 2023 by Diana Zamora
Overall great experience! They did an amazing job making my car look brand new and the staff was friendly. I’ll definitely be back!
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November 2023 by Meghan Teira
First time going here and asked for a 'hand wash' because I always 'hand wash' my car at home. Being in a hurry and filthy car, I saw this place and popped in. It was anything but a 'hand wash'. One guy quickly use a wide broom-looking brush all over my car. I got home and realized he knocked off a cover to my rear wiper exposing the bolt and put a horizontal scratch on the back hatch from running the brush head up against it to clean the top of the bumper. In addition, the brush left fine scratches all over the vehicle. I know it was from this wash because the car had a complete detail and the painted buffed the wash prior. Lesson learned.On the positive side, they were really nice!
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October 2023 by Corina Brock
Very affordable hand car wash. It cost $40ish to wash and detail my Ford Edge. It was the more basic detail, but I definitely feel like I got more than my moneys worth as I would have paid more somewhere else for a less thorough job. On peak times it can be hard to get into the business if there are already a line of cars.There is a sitting area inside which is nice.
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September 2023 by Ariana Levine
So far I’ve been to this business twice and both times I’ve received impeccable service/customer service. They do not disappoint and are sure to take care of everything you need when it comes to car detailing. Amazing management! I will be back and again and be sure to recommend this business to anyone looking for car detailing needsServices: Full body wash
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September 2023 by Jacob Baker
Could not be more impressed with the staff and service I received at Washaroo today. My car was a mess before but they made it look spotless inside in very quick time! JT was extremely friendly and provided excellent customer service. I’ll be signing up for their membership for sure after my experience today.
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September 2023 by Sean Sebring
I showed up with no appointment, needed a full detail on my F150 before I took it to trade in at the dealership.Amazing service! Got the truck back about 2 hours later after dropping it off around 1pm on a Friday. And the truck traded in for about 5k more than I was expecting... I can't say the detailing didn't help!
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September 2023 by Thomas S.
I took my car today to get a detail ($200) and was pretty specific with what I wanted to see happen. Normally when I have my car detailed it takes 3+ hours (in fact, in DC, it took 5). They finished in 90 minutes and its clear why. There were water spots on the car that had not been cleaned. The all weather mats were not cleaned/polished (I specifically asked for this). The inside had water spots along the door edges.I get that I am picky about the car detail, but its largely because Im paying a lot for the detail.They are convenient and the guy was nice (although tried to be funny at times and was not), but I doubt I would go back unless I wanted just a quick wash.My reply to the owner's response:I was not in a hurry when I dropped the car off. I specifically asked for the mats to be cleaned and polished, of which there was no evidence you did. The reason I moved quickly is because 1) I do have other things to do other than stand there and tell you how to clean cars and 2) your attempt at humor was dumb. And yes, I arrived 2 hours early, but you could have said no, so including that in your response is ridiculous.The reason I didn't have interest in you fixing the issues is because you didn't do a good job the first time around - so why would I ask you to do it again. You should have taken more time and done it correctly.I have never seen a detail throw my carpet and all weather mats in the back of the car.Best part - when I got home, I had to roll down the windows as you advised only to have them roll up and be wet still. AND you all missed several spots on the white seats.Your response is a lie and you should take it down.
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September 2023 by Ishmael Okeyo
I love the pressure wash! I thought nothing would ever get the pieces of oak pollen and leaves out from the edges of my back windshield but it's perfect now. I really like that this is in a good area, so I don't have to worry about going by myself like I might in some places. There is an attendant keeping an eye on things too. Definitely recommend this one.
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September 2023 by Keenan Forbes
Very pleasant experience. Went there for a Jobber event, but will return again if I need a detailing. Monthly pricing certainly seems reasonable if you wash frequently (I don’t… mostly just before and after road trips).
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August 2023 by Bryce W
If you have a high-end, professionally applied ceramic coating on your car (the one that requires 4-5 days of paint correction, polishing and ceramic)...DO NOT TAKE YOUR CAR HERE. My brand new Cadillac CT4-V is 6 weeks old and in early July I had a company in Dripping Springs apply the ceramic. The car is brand new so the paint was perfect but they still do paint correction and polishing before they apply the ceramic. In talking with the guys at Washaroo, they said many of their customers have ceramic applied to their cars. My paint was flawless...literally not a single scratch on the ceramic...until I took my car to Washaroo. $2000 wasted and now it will have to be removed and reapplied. Lesson learned but clearly they lie on their website when they claim to only use wool washing pad and real chamois to dry the car. If that was the case, my paint would still be flawless.
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August 2023 by Vanna V.
They did a wonderful job cleaning my incredibly dirty and dusty car - inside and out. The staff was all awesome and friendly, even on one of the hottest and busiest days of the year. Thank you, Washaroo! I'll definitely be back!
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July 2023 by Phillip Withers
Washaroo Hand Car Wash is the best car detailer in Austin! I took my ride there, and my BMW looks totally new, including the engine bay. Now, I won't be trading it in anytime soon. Highly recommend!
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July 2023 by Paul Tidwell
Super friendly staff and always a great result. Great hours and location. I have the subscription now and it's an incredibly good value, especially after a road trip with the kids. My who always looks great, and they take great care of my ceramic coat.Services: Full body wash
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June 2023 by Madeline Thompson
10/10 for Washaroo S 1st. Jason and Zach run an incredible team, and I always leave with my car looking brand-new!!Services: Polishing
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June 2023 by SRW
This place is awesome! My toddler vomited in the backseat of my car and in his car seat .The owner was very kind and understanding. They even cleaned my toddlers car seat and all the buckles/hard to reach spots. I highly recommend this place and the owner was very reasonable!Thank you all so much!
