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January 2024 by David H.
One of the worst customer service experiences I've had in awhile. Went to try on a couple shoes for upcoming race but was completely ignored for a least 10-15 minutes. Then approached the front desk and was told they would take my name down for the next available associate. I tried to explain that I didn't need a foot scan and just needed a shoe I could try on, but front desk guy was new and said he wasn't sure if he could do that. So after another 15-20 minutes of waiting decided to leave. Was never acknowledged by associate and seemed if you weren't getting a foot scan that you didn't exist. Needless to say, I will be purchasing shoes from somewhere else.
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November 2023 by Joyce Muehlberg
The person who helped me was very patient, showed me several different shoes and how each one was different. He also explained the foot scan and how it helped with shoe size and fit. He never pressured me into buying a pair of shoes. I did buy a pair and I'm very satisfied with them. They are really comfortable.
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November 2023 by Pamela Hults
I had been struggling with foot pain and a friend recommended Fleet Feet. I went in and they did a couple of tests on my feet/ walking and recommended 3 different shoe brands. One of them felt great and I'm pain free after wearing them a couple of days.
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November 2023 by Kathi Hood
I have been struggling to find shoes that work for my feet and an active life as an older person. From the minute I walked in I was taken care of, had a foot scan that recommended shoe types for my feet and great recommendations for socks. Fleet Feet offers 60 day return and stands behind what they sale...how often does that happen? I highly recommend giving them a try, you won't be disappointed.
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October 2023 by Kristine Bradley
I didn’t have a good experience here. I went to replace my running shoes that I thought were wearing out. Salesperson didn’t offer any advice or even look at my shoes. Just offered me the exact replacement. When it was out of stock he told me to order them online. I was surrounded by other shoes, a fancy scanner thing that supposedly directs you to the right shoe but nope. I guess I shouldn’t have said I mainly use them for walking.
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October 2023 by dmora
I had a very positive experience. I basically went in there because researching running shoes was a nightmare and just defaulted to... Man, I'll leave this to the pros and thier fact tech. Jumped on the scanner(s) to build my feet profile, she looked at the data and explained what she saw. I gave her the basics, what are the goals(trail/road running), explained ailments(knee/achilles) and couple moments later she came out with 3 sets of shoes that fit into the profile. Tried all 3, settled on one and walked out of there in... Probably an hour? It was very fast and efficient. The shoe... We'll see how that goes but it's expected for this to be an ongoing experiment as I don't really know yet what type of running shoe configuration fits me but at the very least we got started. It was a real good experience.
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September 2023 by Liz C
Fleet Feet is worth the hype, I had a quick, painless foot analysis and then fitting. I was introduced to new brands of shoes that fit my feet perfectly, I feel like I'm running on clouds yet very supported! The team at the Circle C location was kind, knowledgeable and didn't try to upsell, I appreciated their honest feedback and guidance on what to look out for as I begin my running journey.
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August 2023 by Teresa Ramirez
My son is a runner and this is the go to place for runners. The digital compression mapping of the foot while walking and standing is an awesome technological advanced assessment tool to let you know which shoes are best for the individual.My son strained his foot a while back and we will never go back to just picking any shoe based on how it looks. Now we know which shoe is best for his foot.Thanks to Fleet Feet we can better take care of his feet to make sure he doesn’t get injured from running so many miles every week.I am very please with the one on one attention, patience, and courtesy we received during our visit.Highly recommended to everyone to go and get their 3D foot scan, your feet will thank you!
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August 2023 by Pauline Tom
Joseph at Fleet Feet (Slaughter Lane atEscarpment, Austin next near Satellite Restaurant ) used equipment that took measurements of my foot and recorded how I walked back and forth on a pad.He patiently took time with me and showed care to get me into a pair of lightweight shoes that will provide support with my orthotics.Brooks Ghost 15.60 DAY return policy if I’m not pleased after I wear them.The store is filled with running /walking shoes. And, additional colors are available online.I easily set up an appointment through website and had no wait. .They offer a 15 percent military discount.
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August 2023 by Monica Lopez
Loved the experience of getting my feet & walk scanned to assure I got a perfect shoe for me and my needs! 100% recommend this store!
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July 2023 by Pauline T.
Joseph at Fleet Feet (Slaughter Lane at Escarpment, Austin next near Satellite Restaurant ) used equipment that took measurements of my foot and recorded how I walked back and forth on a pad. He patiently took time with me and showed care to get me into a pair of lightweight shoes that will provide support with my orthotics. Brooks Ghost 15. 60 DAY return policy if I'm not pleased after I wear them. The store is filled with running /walking shoes. And, additional colors are available online. I easily set up an appointment through website and had no wait. . They offer a 15 percent military discount
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July 2023 by Bear Adkisson
If you’re in the market for a pair of running shoes precisely fitted to your feet, pressure points and walking style, go see Ryan off Slaughter lane. He was knowledgeable, kind and thorough in his explanation of the process. He gave me several options based on my personalized shoe needs. Highly recommend!! Plus, he’s a good ole Georgia boy!
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June 2023 by Chris T.
Very pleased with Fleet Feet. Casey was very knowledgeable and helpful. I am a physical therapist in the area close to the store and regularly recommend patients here.
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June 2023 by Stephen Fouchek
We loved our salesman David. Between his knowledge and what the computer said, this was the first pleasurable athletic shoe shopping experience my wife and I have EVER had. Normally we try on countless shoes that don’t feel good or aren’t sized right. This was awesome! The only thing they could do better is sell dress shoes and ladies heels and sandals. :D
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June 2023 by Ruth Sumners
FINALLY found some shoes that are comfortable. Super knowledgeable, friendly staff. Cool gizmo to measure every part of your foot.
