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November 2023 by Sophie
Great experience. I (long story) ran into my garage door. Definitely a personal problem ?.I felt so silly calling around explaining what happened. No one would even take a look. I called Sun Auto Service corp. they had me come right in.Everyone I spoke with was so kind. Never were they condescending. I am so appreciative.There is a theme that plays out at many auto shops , that as women we are at times taken advantage of, and or even talked down to. NOT the case here.Great experience. I will return!Ladies take your car here!Thank you Sun Auto team!
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November 2023 by Gail L Thomas
This is my neighborhood auto shop. I use Sun Auto for all things (tune-ups, inspections, oil changes, tire rotation, alignments, brakes) necessary to keep my two vehicles running & in good shape. I am pleased with the work and use them time & time again. They do the work in a timely manner, are courteous and well within my price range. I recommend them to my neighbors and friends.Services: Air & cabin filter replacement
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November 2023 by Randall Massingill
I’ve been to a lot of shops, but this one has to be the best one that I’ve ever used, because they are so honest. Very trustworthy. The entire staff is great. Shannon is so easy to work with as well. Also, they do not nickel and dime you to death. If you’re looking for a place that has integrity and takes care of their customers, this is your shop.
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November 2023 by Marla Roberts
This is my favorite auto place. Shanon and the staff are amazingly professional. They go over and beyond the call of duty. They are reliable and I feel safe and assured knowing I have a mechanic that genuinely cares. The best place in Austin to get your car serviced by people who cares.Services: Tires
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November 2023 by Briana Setliff
Dropped off my car on a Wednesday at 3:30 for an oil change, tire pressure sensor, and trouble starting. Call Thursday morning to check on it and they say they don't have my car. Not very reassuring. They find it and start working on it and I pick it up Friday. The lady tried charging me over $400 when the previous person told me the charges would be $366. When I turned on the car it did start better, but the tire pressure sensor came right back on. There was nothing on the receipt reflecting they patched the tire but a tech told me they did. Google said they were open so I tried to bring it back on Saturday and they were closed. So I bring it in this morning (Monday) and explain the issues to Shannon. They took no responsibility for anything, he stated the patch was free and that's why it didn't show on the receipt. Very unsympathetic . They took another look at it and there's a nail in the tire, and now they patched it. It's very frustrating to have to keep coming back for service that should have already been completed. I feel like there was lying and dishonesty involved. The whole thing is very silly, be sure to double check the work before you leave. Beware.
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October 2023 by Troy Winsett
Integrity and auto mechanics are not often used together however, that’s how I would describe Shannon and sun auto. We’ve been using them about 20 years. Thanks for your years of quality service!
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September 2023 by Jason Davis
These guys do really good work. I only took off one star because they initially asked if I could leave my car a couple days, and then later over the phone said it might be up to SIX days before they even looked at it. They went ahead and expedited the work, but they need to be more transparent and realistic about their ETAs. I totally sympathize with not being able to meet demand with lack of labor or whatever but be up front about it.
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September 2023 by Randy Bobbitt
I've been going here for 10 years with about 5 vehicles. They tell the truth about what I need done. They're not cheap. But they're good and I know I drive away with my problem fixed. They have a ton of cars to fix and that means a good reputation. But it also means you might wait a few days for them to get done. I live walking distance from tuffy. But I drive to sun instead.Service: Brakes
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September 2023 by Shannon
I had my a/c fixed in June and in August the fan started making noise. The manager, Shannon, came out to the parking lot, took a part the blower right there, and dumped a ton of leaves out of it! No appointment, no cost! These guys are great!Services: Air & cabin filter replacement
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September 2023 by Harlan Mosley
Shannon and his team at Sun Auto on Corpus Christi Dr 78729 have been caring for my "aging fleet of vehicles" since 2010. They are fair, diligent, and very knowledgeable. I trust them with all my service needs, large and small. I will not go anywhere else.Services: Air & cabin filter replacement
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August 2023 by Sarah Nguyen
I came in for an oil change an hour before closing and also the day before I had to drive to Houston, and after they rotated my tires it was discovered that two of my tires needed to be replaced (it was a very bumpy ride when I tried to drive away). When I returned minutes before closing to ask them what the issue might be, these men stayed 20 minutes past closing to help me figure it out, and coordinated getting me new tires in the next morning before I had to drive to Houston. When I came in the next day, they replaced the tires quickly so I could get back to a work meeting before having to drive to Houston. I appreciate their help so much, and want to give a shout out to Tori and Adam who went above and beyond to make sure I was taken care of!
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August 2023 by Alan Ramlochan
As a hotshot driver I brought my gooseneck trailer wt a nail in one tire to be repaired and there’s a load on the trailer that weighs 3k-lb. 1st they didn’t have a Jack to lift the trailer so I brought out my 12 ton bottle Jack which I used a 4x4 block for the height needed to lift the trailer. Then Sun Auto Service said because of liability issues they won’t be able to work on the trailer because the Jack is sitting on 4x4 blocks. so I then jacked the trailer and removed the tire and they would not replace or repair my tire after I got it off the trailer. Hospitality was awesome but tire skills were nonexistent so if u bring an auto wheel to be repaired or replaced then this is definitely not the place. This time shop can only do basic repairs
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July 2023 by Christine Hamilton
Sun auto is my go to whenever anything goes wrong with my car. They are super close to me which definitely helps but I’d still go there even if I was further away. They are always super helpful, professional, and have always treated me and my car right. Most recently I took my car in due to shaking when I was breaking. They were able to diagnose the issue and also let me know it was not a safety issue, just a comfort one. They could have tried to tell me it was critical and I would have believed them. Ultimately I decided I wanted it fixed anyway and they were able to take care of it same day. They are honest, trustworthy, and provide great and quick service. Definitely would recommend.
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July 2023 by Nunya Business
Took a month for simple warranty work. Which they kept saying was a huge job. They forgot to do my oil change. When I took it back they did the oil change but didn’t refill my washer fluid. All on all I’d say go somewhere else. Not up to standard at all. Also during that month I never received a call from them. But whenever I would call they would have all the info I was waiting for and said “I was just about to call you.” This happened every single time. About 7 times total.Services: Steering & suspension replacement
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June 2023 by John Seay
Great front staff and manager and positive attitudes. Timely vehicle repair and fair pricing. I will definitely be coming back since this was a search to replace my current repair shop of many years. I am much more satisfied. Thank you for your effort to retain a new customer.Services: Auto maintenance
