-
October 2023 by Leslie Mendez
have been on hold for an hour and they just hung up. Tried to call and no one answered anymore. Very bad customer service
-
October 2023 by Anh Phan
Terrible insurance company. It takes them forever to pay out any claim and forever to contact you back.Took them half a year to pay my shop after completing work for them.No body shop will accept them.
-
February 2023 by Michael Forare
The employee was fine but they had no power, the whole street out. But, AAA is cheaper than Fred Loya.
-
August 2022 by Maria Montoya
(Translated by Google) Very bad costumer service you were an accident and they did not help me quickly and the adjusters were not friendly at all I do not recommend it(Original)Muy mal costumer servicio tu e un accidente y no me ayudaron rápido y los ajustadores nada amables no la recomiendo
-
July 2022 by Hyatt Stengle
Please stop giving this company your money. They are not taking care of people as they should. They still owe me 1500 in rental car costs and refuse to pay.
-
January 2022 by Althea Boss
My rep was knowledgeable, polite, and efficient. The policy saved me about $450 as opposed to my last one. Glad I switched so far.
-
June 2021 by Althea Boston
My rep was knowledgeable, polite, and efficient. The policy saved me about $450 as opposed to my last one. Glad I switched so far.
-
July 2020 by Carlos Rivas
Two thumbs up for fred loya insurance.??????
-
April 2019 by Shenita Killingsworth
Nobody does their job! Paid 400$ to setup insurance asked them SEVERAL TIMES to send proof of my insurance to my lien holder for WEEKS and it has yet to be done!! Find yourself ANY other insurance place. Seriously this company is bottom of the barrel!!! Will be switching to someone else ASAP
-
March 2019 by Natasha W.
They place these gone for the day signs exactly when it is time for your appointment. If you are in an accident with someone with this insurance you are s$&$wed. I don't know how this owner sleeps at night knowing he takes advantage of poor communities.
-
December 2018 by Lori B.
I arrived at 1:15 to have my car inspected by a claims adjuster. They must take 2 hour lunch breaks at this gym pace...
-
January 2018 by Ralph Lee
Their rates were expensive, i went on geico and i really did save more than 15 % on my quote
-
August 2014 by Sheala Craycraft
Took me to the door.
-
November 2013 by Sheila Hernandez
Took me to the door.
