GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. It also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old items for cash or store credit. Reviews describe the customer service as excellent, consistently noting employees are nice, helpful, sweet, and willing to listen, which makes some locations stand out. While one store is noted as small and can be hard to maneuver when busy, it carries the most popular items. Another location is described as having fewer options and being like a living fossil in the mall, but the excellent service is still highlighted. Many customers express they would definitely return.