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March 2025 by Raphael Grider
I stopped here at 12:50 and the store hadn’t opened even though the paper on the door said they opened at 12:00.
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March 2025 by Jonathan Figueroa
"I was told my order was canceled even though I was assured they had the item in the back. They even said they had box containing the product. It's frustrating that staff wouldn't take the simple step to fulfill my order. This indicates a lack of willingness to provide basic customer service."
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March 2025 by Eduardo Aguiar
Normal store, no offers, ok, rating 7
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March 2025 by Patrick Moorhead
Jules is the 🐐!
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February 2025 by Kyle Bunch
GameStop feels like the land time forgot and then sub-leased to Funko.
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January 2025 by Dan Palmeter
This is the worst GameStop in the country. I’ve been here twice before and received little to no help finding a game. This morning I came at 10:10a to buy a few games but a person I assume is the manager told me they’re not set up yet… Google says they open at 10am. You’d think that management would make sure to be “set up” by the opening time. Never coming back.
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January 2025 by Chris Roy
Closed 30 minutes after advertised opening.
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December 2024 by B T
Customer service has died. I stopped at a nearby GameStop (not this location) and an individual helped me look for a used game for my son. Unfortunately they were out of stock at that location and referred me to Brodie Ln (this location) as they had stock. I drove straight there and arrived at 730 (store hours are to 8pm). I went to go inside and the door was locked. I could see the man at the counter and he pointed at his watched and shrugged-as to say “sorry dude we’re closed”. I called the location I was just at and the other employee said it was her manager and she would call to see if he could help me out. The answer was no-“I closed the registers”.
This order now goes to amazon for a new game out of spite.
@ GameStop. This type of service is why brick and motor stores die.
@brodie manager-take a lesson from your employee in customer service. She was very helpful, you offered none.
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December 2024 by Mauricio Alvarado
Worst Gamestop experience I've ever had, might sound a bit over dramatic but I felt like I had been robbed. Went in to buy a game, the Employee helping me out sounded very helpful and nice, told me the game I was buying was $17 NEW, I thought "what a deal!" He even asked if I wanted to use my pro member $5 discount, I said sure why not. I was a fool for not questioning why the game was still $17 something once he had the total rung up INCLUDING my discount! Almost home, I decided to check my receipt at a stop light, turns out that I was charged for a video game warranty at around $10 and some change! The game was originally priced at around $12-$13 on the receipt, but he had given me a pre-owned version of the case that had a $17 tag. So to Recap my frustration, I was given a crappy generic gamestop case, got charged with a $10 warranty without my knowledge, and had my $5 pro discount wasted because I was charged way more for a game that should've been way cheaper! THANKFULLY, I went to a different Gamestop that was close to where I was, and they took a look at my situation. They were very helpful and also seemed to be frustrated with how I got scammed, I ended up getting a refund including my discount refunded, and even managed to find a $10 version of the game with it's original case! I don't want to drag down every employee at this location or anything like that, I understand that mistakes can be made, but for things like this to be overlooked is very unprofessional.
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December 2024 by Jake Jake
Don't shop here. Horrible selection, the workers don't know what's on sale and what's not, and they don't even honor their prices. Worst GameStop experience I've ever had by far. They have a game with a sticker on it for 24.99 and then it rings up as 49.99. They just shrugged their shoulders and said that's a sticker mistake. If you advertise something at a certain price then that's the price that should be honored. I was buying the game for my son. If he was there with me he would've seen the game, and I would've ended up buying it anyway because he's too young to understand how businesses try to rip you off.
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December 2024 by Marco
Had a good experience buying a bunch of Ps3 games. Parking in the area isn't great.
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November 2024 by Dan's Gaming
Been here 25 min after they opend but the store had its lights on but it's not open I called several times no body awenserd the store is NOT open at the posted times sat for another hour! 6 people came and still nothing opend and then all 6 decide to do business else where
Don't hold you're breath for the clock you'd die 7 times over before they open on time
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October 2024 by Alexandra Collins
Jay was a huge help getting me what I needed to solve my Xbox controller connectivity issue. I felt listened to, and am extremely happy with his recommendation - Thank you!!
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September 2024 by Blair L
I think he’s the manager, but the guy working last few times I’ve been in there is fantastic and made each experience great for my kid. Top tier!
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September 2024 by Jon Nelson
Shoab helped me today - super helpful, great attitude, and I love the fact that he used Purell multiple times anytime he touched something new. Made my OCD happy! His manager Chris made a smart choice bringing him in. Strongly recommend going to this location. I've been there before and I definitely will be back
