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April 2025 by Brandon Hak
Horrible handling for Journey Together Release Date. I was 12th in line and I was supposed to get an ETB or 2 and the promo because the sign specifically said 2 SKU per person. Store opened at 11am, the worker let all the preorders to the front and then allowed them to get 2 SKU’s of EACH release product including blooming waters, meaning in total they had their preorder items AND they skipped the line AND got 2 of each of anything else they wanted. Employee kept going back and forth from the back to grab more product then to the front register and that took an insanely long time for each person in line. Keep in mind I was 12th in line and when it was my turn to go in they had nothing but sleeved boosters and it was 1PM. When I talked to the person working he said the assistant manager told him to just let the preorder people get what they want to get them out of the way so they leave faster? Even though the line was ongoing for 2-3 hours after opening. I think this was the only GameStop that handled this so poorly. I’ve never waited 2 hours AFTER opening to get product when I was 12th in line. I hope the manager fixes this in the future
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March 2025 by Hunter Merrill
I feel terrible for the employees that need to work in this store. I've been in on multiple occasions and the smell of backed up sewage is over whelming. After speaking with a few of the employees, it seems district management would rather gaslight and retaliate against the store employees for rasing concerns than actually address a pretty obvious problem.
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February 2025 by loren wyatt
Don't let you use giftcards for xbox cards. Lame and deceiving
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February 2025 by Kyle Schmidlin
Placed an online order for in-store delivery. Tracking info says Delivered. Store employees can't find it, didn't even seem to know they had a mailbox. Say they have no record of the order even after I show receipt. GameStop corporate refuses to issue a refund. Essentially, the company has stolen $55 from me. Highly recommend taking your business elsewhere.
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December 2024 by Felix Munoz
took forever to fulfill in store pick up (literally 2 sets of cards) and never answer the phone to cancel order. horrible store
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December 2024 by Chris Craig
Don't put an order in for in-store pickup here. It will never be filled and your funds will be tied up for at least 3+ days. Nobody appears to work at this location.
Went here today around 1 PM and sat until 2:15 PM and the store is just closed with no note or anything.
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December 2024 by Austin Stangl
Terrible staff. Made me feel like I was a burden for trading in games. They couldn't possibly care less. Weird contrast to the happy Nintendo trailers on loop in the background lol
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November 2024 by Wayne Weiselogel
GameStop's hours of operation are more like a suggestion. Stopped by on a Saturday at 2:40pm. It doesn't seem like a well run store.
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November 2024 by Brynn Wilson
employees weren’t just unhelpful, they were also rude and insulting.
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October 2024 by Josue funes
Why have People that doesn't wanna work. This is the worst place I have ever visited.
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October 2024 by Jairo Betancourt
Employees out on break at 11am - Great waste of time
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October 2024 by Juana Martinez
Very bad service, horrible 😢 my son asked the person who was in the store and his answer was horrible, I do not recommend it
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June 2024 by Caroline Littel
Literally just walked out of the store and had to write a review. Dude behind the counter is the nicest game stop employee I’ve ever talked to in my life. You can tell he cares about what he’s doing and the customers who come in. Give him a raise immediately.
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June 2024 by momo zozo
Bad customer service the person works afternoon his rude and not friendly i will never come back again to this location and move to different games store
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May 2024 by Jared Thorbahn
Always smells weird. Like someone just farted and they are trying to cover it up. I've been there a few times and it always smells like that. Please use some febreeze or something. Didn't smell like that in 2023 so I have no clue what happened.
