Goodwill Central Texas - Riverside is a small store located in a strip center that primarily offers clothing, with some shoes, electronics, toys, glassware, and furniture in the back corner. Despite its limited size, the store is kept fairly organized and clean. The staff are generally helpful, inviting, and friendly, with some employees going above and beyond to assist customers and ensure a positive shopping experience. One reviewer specifically praised the women team members for their kindness and quick action when faced with unwanted attention from a harassing individual, highlighting their helpfulness and dedication. The store’s selection is appreciated, although some mention that prices can be somewhat high for a Goodwill, especially considering Austin's poverty issues. The store’s music volume was noted as too loud by one customer, which affected the shopping atmosphere. The donation process, however, was less positive; a reviewer commented on a nonchalant guard at the donation entrance who provided minimal assistance, which discouraged a large donation of new clothing. Additional quirks include a peculiar rule that bathrooms are not accessible until noon. Overall, while the store faces some criticisms related to pricing and staff attentiveness, it remains a helpful and well-maintained location with friendly staff who are ready to assist shoppers and handle difficult situations with care.
Don't want to knock the place down too much for the nonchalant bored guard at the door but he is the reason I walked up with a large donation of largely brand new clothing and just turned around. I guess the donation entrance is around the back of the building and I was at the front. He provided no more than a grunt and... read full comment
May 2024
Most of the time there is some great stuff for low prices...the staff is awesome!!
January 2024
Wonderful experience with staff! They were so helpful and inviting. Great selection at the store. This was such a great experience.
